Page 1 of 1

How to reset MDM, payjoy, easybuy, m-kopa

Posted: 07 Jun 2023, 08:22
by Support
How to remove MDM with Infinity #CM2MT2 or #CM2SP3

Unlock BOOTLOADER and check that bootloader is unlocked otherwise your wiil get dead phone.
See here how to be sure BOOTLOADER UNLOCKED.

Now go to [ Service ] Tab
Select [ Account / Lock ]
Select [ MDM ] or [ EasyBuy ] or [ M-Kopa ]
Click to [ Do It ]

Now Insert SIM Card
Power phone On
Connect to WiFi or to Mobile Network
Wait some time and be sure that device is not relocked


If you are not lucky and device become relocked after it was connected to Network - use [AppTool]

How to find and Disable Admin App with [AppTool]

How to fix No Outgoing Calls or No Incoming Calls

Posted: 31 May 2024, 20:36
by Support
How to fix No Outgoing Calls or No Incoming Calls after MDM file flashing

If you got device damaged after flashing with unknown MDM file and there is No Outgoing Calls or No Incoming Calls try available methods one-by-one:

Image

Re: How to reset MDM, payjoy, easybuy, m-kopa, SoftLock

Posted: 10 Sep 2024, 19:57
by Support
How to return device to good working state in case of failure


Unlock bootloader
OR
Flash device with original factory firmware
OR
Select [MDM Rollback] and click to [Do It]