FAQ - Frequently Asked Questions

[Support]

How to Register at this forum Automatically via Infinity Online Service


How to contact to support

Support Area - How to Download files

Support Area - How to Upload files

How to check Support Expiration Date

How to change/update e-mail address for Infinity Account


api-ms-win-crt-string missing dll

[Support]

Smart-Card - Report & Fix Issues

How to fix #CM2 software can not run

How to uninstall Flexihub and fix your PC


How to fix Infinity CM2 or [BEST] dongle after repeatedly Sharing software usage


Smart-Card - Move Activation from damaged Smart-Card to new Smart-Card

Smart-Card - Resource manager is not running

Smart-Card - Access keys is incorrect or damaged

Infinity-Box/Dongle or Activation - Can not run old software

[Support]

How to Register [BEST] and get licence file

How to fix [BEST] licence file is corrupted or invalid

RM-xxx RH-xxx TA-xxx codes and model names

[Support]

How to configure your DHRU server to work with Infinity Online Service

[Support]

How to get software operation log text

How to Copy/Paste operation log text instead of images

How to use U2F security key for IOS Two-Factor Authentication

How to use Smart-Card Token for IOS Two-Factor Authentication