Infinity Box/Dongle - How to check Support Expiration date

almanah
Posts: 3
Joined: 10 Nov 2019, 14:36

Re: Main Infinity Box/Dongle - How to check Support Expiration date

Post by almanah »

2019-11-10 14:20:56 +00:00 My Account Products News Support & Downloads Settings Logout [0378E67572]
Operation #552: Infinity Products Serial Number check
Detect Box/Dongle Type, validate S/N etc.
Price: 0
Balance: 0
Quantity: 0 of 105 done
Average time: instant
Serial Number: 4508586B
Username: 004508586B
Token Type: Infinity-Box/Dongle
Registered: 2017-12-28
Expired: 2018-12-28
Account Status: Active
Firmware Version: 0137
Hardware Status: Ok
almanah
Posts: 3
Joined: 10 Nov 2019, 14:36

Re: Main Infinity Box/Dongle - How to check Support Expiration date

Post by almanah »

but say not update
almanah
Posts: 3
Joined: 10 Nov 2019, 14:36

Re: Main Infinity Box/Dongle - How to check Support Expiration date

Post by almanah »

Token
- Type: Infinity [BEST]
- Account Status: Active
- Hardware Status: Ok
Services
- Activation 1: Infinity [BEST]; S/N: 78E67572; Firmware Version: 0122
- More Services may be active but not listed
abed65
Posts: 1
Joined: 11 Nov 2019, 15:41

Re: Main Infinity Box/Dongle - How to check Support Expiration date

Post by abed65 »

hello everyone. i cant register and update firmware. error:=>> === Process started: 11/11/2019 18:36:38 ===
Connecting to server
Connection to server failedSocket Error # 10054
Connection reset by peer.
please help me
Support
Posts: 1420
Joined: 19 Oct 2011, 20:27
Contact:

Re: Main Infinity Box/Dongle - How to check Support Expiration date

Post by Support »

abed65 wrote: 11 Nov 2019, 15:46 hello everyone. i cant register and update firmware. error:=>> === Process started: 11/11/2019 18:36:38 ===
Connecting to server
Connection to server failedSocket Error # 10054
Connection reset by peer.
please help me
You must disable your PC firewall and Antivirus and try again.
Support
Posts: 1420
Joined: 19 Oct 2011, 20:27
Contact:

Re: Main Infinity Box/Dongle - How to check Support Expiration date

Post by Support »

almanah wrote: 10 Nov 2019, 14:39 2019-11-10 14:20:56 +00:00 My Account Products News Support & Downloads Settings Logout [0378E67572]
Operation #552: Infinity Products Serial Number check
Detect Box/Dongle Type, validate S/N etc.
Price: 0
Balance: 0
Quantity: 0 of 105 done
Average time: instant
Serial Number: 4508586B
Username: 004508586B
Token Type: Infinity-Box/Dongle
Registered: 2017-12-28
Expired: 2018-12-28
Account Status: Active
Firmware Version: 0137
Hardware Status: Ok
Hello,

You can renew support (and activate new software) for any Infinity-Box, even for box released in year 2005.
How to renew support and use latest software updates, CM2 etc.:

If you have credits at your IOS account:
- login to your IOS account - https://www.infinity-box.com/service/
- go to `Products` menu
- select `Infinity-Box/Dongle 1 year Updates/Support Renew`
- enter your S/N

If you do not have credits at your IOS account:
- contact to your seller - https://www.infinity-box.com/buy/
Taief
Posts: 3
Joined: 20 Nov 2019, 05:33

InfinityBox CM2SP2 Not working

Post by Taief »

InfinityBox CM2SP2 Not working

Token
- Type: Infinity-Box/Dongle
- Account Status: Active
- Hardware Status: Ok
Services
- Activation 1: Infinity-Box/Dongle; S/N: 2F9A1E87; Firmware Version: 0137; Registered: 18-Jan-2018; Expired: 18-Jan-2019;

=== Process started: 11/18/2019 14:14:17 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

https://ibb.co/9pTvNRJ
Support
Posts: 1420
Joined: 19 Oct 2011, 20:27
Contact:

Re: InfinityBox CM2SP2 Not working

Post by Support »

Taief wrote: 20 Nov 2019, 05:46 InfinityBox CM2SP2 Not working

Token
- Type: Infinity-Box/Dongle
- Account Status: Active
- Hardware Status: Ok
Services
- Activation 1: Infinity-Box/Dongle; S/N: 2F9A1E87; Firmware Version: 0137; Registered: 18-Jan-2018; Expired: 18-Jan-2019;

=== Process started: 11/18/2019 14:14:17 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

https://ibb.co/9pTvNRJ
Hello,

It looks like your dongle support period is expired.
If support is expired please contact to your seller and renew support - https://www.infinity-box.com/buy/
Taief
Posts: 3
Joined: 20 Nov 2019, 05:33

Re: InfinityBox CM2SP2 Not working

Post by Taief »

Support wrote: 20 Nov 2019, 08:39
Taief wrote: 20 Nov 2019, 05:46 InfinityBox CM2SP2 Not working

Token
- Type: Infinity-Box/Dongle
- Account Status: Active
- Hardware Status: Ok
Services
- Activation 1: Infinity-Box/Dongle; S/N: 2F9A1E87; Firmware Version: 0137; Registered: 18-Jan-2018; Expired: 18-Jan-2019;

=== Process started: 11/18/2019 14:14:17 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

https://ibb.co/9pTvNRJ
Hello,

It looks like your dongle support period is expired.
If support is expired please contact to your seller and renew support - https://www.infinity-box.com/buy/
hello sir Expired: 18-Jan-2019 Plz Chak My Dongle; S/N: 2F9A1E87

Services
- Activation 1: Infinity-Box/Dongle; S/N: 2F9A1E87; Firmware Version: 0137; Registered: 18-Jan-2018; Expired: 18-Jan-2019;
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