Infinity Box/Dongle - How to check Support Expiration date

[Support]

Infinity Box/Dongle - How to check Support Expiration date

https://www.infinity-box.com/service/







https://www.infinity-box.com/price/



https://www.infinity-box.com/buy/




Alternative way:

[Support]

hello everyone. i cant register and update firmware. error:=>> === Process started: 11/11/2019 18:36:38 ===
Connecting to server
Connection to server failedSocket Error # 10054
Connection reset by peer.
please help me

You must disable your PC firewall and Antivirus and try again.

[Support]

2019-11-10 14:20:56 +00:00 My Account Products News Support & Downloads Settings Logout [0378E67572]
Operation #552: Infinity Products Serial Number check
Detect Box/Dongle Type, validate S/N etc.
Price: 0
Balance: 0
Quantity: 0 of 105 done
Average time: instant
Serial Number: 4508586B
Username: 004508586B
Token Type: Infinity-Box/Dongle
Registered: 2017-12-28
Expired: 2018-12-28
Account Status: Active
Firmware Version: 0137
Hardware Status: Ok

Hello,

You can renew support (and activate new software) for any Infinity-Box, even for box released in year 2005.
How to renew support and use latest software updates, CM2 etc.:

If you have credits at your IOS account:
- login to your IOS account - https://www.infinity-box.com/service/
- go to `Products` menu
- select `Infinity-Box/Dongle 1 year Updates/Support Renew`
- enter your S/N

If you do not have credits at your IOS account:
- contact to your seller - https://www.infinity-box.com/buy/

[Support]

InfinityBox CM2SP2 Not working

Token
- Type: Infinity-Box/Dongle
- Account Status: Active
- Hardware Status: Ok
Services
- Activation 1: Infinity-Box/Dongle; S/N: 2F9A1E87; Firmware Version: 0137; Registered: 18-Jan-2018; Expired: 18-Jan-2019;

=== Process started: 11/18/2019 14:14:17 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

https://ibb.co/9pTvNRJ

Hello,

It looks like your dongle support period is expired.
If support is expired please contact to your seller and renew support - https://www.infinity-box.com/buy/

[Support]

Hello,

It looks like your dongle support period is expired.
If support is expired please contact to your seller and renew support - https://www.infinity-box.com/buy/

hello sir Expired: 18-Jan-2019 Plz Chak My Dongle; S/N: 2F9A1E87

Services
- Activation 1: Infinity-Box/Dongle; S/N: 2F9A1E87; Firmware Version: 0137; Registered: 18-Jan-2018; Expired: 18-Jan-2019;

Sorry Sir i dont chak my date sorry

You are always welcome

[Support]

Re: InfinityBox CM2SP2 Not working

Hi,
I think it works very good.
What is the problem exactly at your side ?

[Support]

=== DongleManager [Infinity] v1.80 [21/06/2020 9:49:42] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00006A831FDB4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): F2316A83
Firmware version: 0143.02
=== Process started: 21/06/2020 9:49:44 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

How can I solve the problem it gives me that error?..

Hello,

It looks like your dongle support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17

If support is expired please contact to your seller and renew support - https://www.infinity-box.com/buy/

[Support]

=== DongleManager [Infinity] v1.80 [6/25/2020 11:47:53] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00005FBC200A4082
=== Process started: 6/25/2020 11:47:53 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to https://infinity-box.com/support/?r=2
please solve the problem

insert card into your "Alcor Micro USB Smart Card Reader" and update it now

[Support]

=== DongleManager [Infinity] v1.80 [05.08.2020 10:58:11] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00001B8012B94082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 8B551B80
Firmware version: 0144.02
=== Process started: 05.08.2020 10:58:13 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to https://infinity-box.com/support/?r=2

please solve the problem

Hello,

To avoid software conflicts in future please do not use "Hexframe" at the same time with Infinity software.

What to do now:
1. Delete fault.bin file from software folder (if you have it there)
2. Install latest Infinity software updates
3. Run DongleManager
4. Update Dongle firmware


Only ONE update try is allowed !
In case of problem DO NOT update card again !

[Support]

Serial No (S/N): 67DE48A3
Firmware version: 0147.02
=== Process started: 2/2/2021 14:48:50 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card.

Smart-Card has latest firmware version or probably support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17
If it's expired contact to your seller and renew support - https://www.infinity-box.com/buy/

Your dongle renewed, update and works well. It has latest firmware version.

Do you have any problem ?

[Support]

[b]Serial Number: 67DE48A3
Username: 0067DE48A3
Token Type: Infinity-Box/Dongle [CM2]
Registered: 2017-06-28
Account Status: Active
Firmware Version: 0147
Hardware Status: Ok[/b]



=== DongleManager [Infinity] v1.81 [2/3/2021 11:26:48] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000048A317B14082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 67DE48A3
Firmware version: 0147.02
=== Process started: 2/3/2021 11:26:49 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card.

Smart-Card has latest firmware version or probably support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17
If it's expired contact to your seller and renew support - https://www.infinity-box.com/buy/

Hello,

Your dongle is well working, active and renewed. It has latest firmware version.
You do not need to update dongle firmware for now.

Do you have any problem with the dongle ?

[Support]

my user name 03960FA465

Contact to support via e-mail - https://infinity-box.com/contact/
you will get an info after that

[Support]

Please active for update my dongle more 1 year team

HWID: 0106A68318571292
Box/Dongle found: Infinity [BEST]
Serial No (S/N): EABDA683
Firmware version: 0122.02
"UK Edition" status: On
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0149
- 03: Infinity [BEST] v0122
=> Options:
- Infinity [BEST]
- Infinity [BEST2]

Infinity-Box/Dongle 1 year Updates/Support Renew, Chinese Miracle-2 included

Sucesso

CÓDIGO

COMPLETED

Comentários : EABDA683
Report Post

Dear Friend,
As we can see this dongle renewed up to 2022-Jul-14
Do you have any problem?

[Support]

(S/N): 2FEE1B22

support is active up to 2022-01-30

see post #1 for more info

[Support]

=== DongleManager [Infinity] v1.89 [3/15/2022 10:34:07 AM] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 0008786B18201292
Box/Dongle found: Infinity [BEST]
Reading...
Serial No (S/N): A9EC786B
Firmware version: 0122.02
=== Started: 3/15/2022 10:34:10 AM ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0007] No update available
Why?
1.Smart-Card has latest firmware version. Update is not required.
OR
2.Support period is expired, check it here - https://www.infinity-box.com/doc/?r=17
If support expired contact to any seller and renew - https://www.infinity-box.com/buy/



plz check

Hello,

Your dongle support period is expired 2022-Feb-27 13:36:01

You can use previous software versions unlimited.
If you want to use latest software updates you should renew support.

Contact to any seller https://infinity-box.com/buy/
Send your dongle S/N to seller
Order [CM2] support renew for 1 or 2 years

How to check support date - https://infinity-box.com/doc/?r=17