Information about Infinity products support period renew due to situation with COVID-19

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Support
Posts: 4180
Joined: 19 Oct 2011, 20:27
Contact:

Information about Infinity products support period renew due to situation with COVID-19

Post by Support »

Two months support period extend for free for all users

Detailed information is here - https://www.infinity-box.com/support/?r=100108
billelannaba
Posts: 1
Joined: 06 May 2020, 21:46

Re: Information about Infinity products support period renew due to situation with COVID-19

Post by billelannaba »

Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000221611384082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): A8162216
Firmware version: 0136.02
=== Process started: 06/05/2020 19:28:58 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
Support
Posts: 4180
Joined: 19 Oct 2011, 20:27
Contact:

Re: Information about Infinity products support period renew due to situation with COVID-19

Post by Support »

billelannaba wrote: 06 May 2020, 21:54 Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000221611384082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): A8162216
Firmware version: 0136.02
=== Process started: 06/05/2020 19:28:58 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
Hello,
Support period was extended for free for 2 months for this dongle.
Dongle was updated well

If you want to get latest firmware (v0143 for today) you can renew support
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