Support & updates policy changes

[Support]

Respected Infinity-Box Users and Resellers !


Everybody know, that Infinity-Box Team is the most hard-working team.
We have started Infinity-Box project in year 2005 and from that time (2005, 2006, 2007, 2008, 2009, 2010, 2011) we work in non-stop mode, 7 (seven) years to provide free software updates and support area manage.

To continue the same good research and support level we have to change our updates/support policy from 01 January 2012.

New updates/support policy is related to Main Infinity-Box only, other Infinity-Box products leave with old update/support policy.


1. Each box registered before 01 January 2012 get 18 months (1,5 years) free update and support area access, after which the box is subjected for yearly paid activation for new updates and support area access.
2. All box activated after 31 December 2011 get free update and support area access for 12 months (one year), after which you need to purchase activation which is valid for 12 months (one year) of software updates and support area access
3. Free updates/support period started from the date of initial registration procedure (first smart-card upgrade)
4. After 12 month: each one more year updates/support period price will be 120 Infinity-Credits
5. User can see actual Account Expiration Date in Online Service or in Support/Download area
6. User can activate new updates/support period via Online Service in real time

[avtarkaint]

thanks for info ........

[tycobboy]

thanks bro niceeee

[abdegsm]

ok pls flash benq s660c bakab

[Support]

Detailed instruction How to fix "You should extend your support period" is here: http://forum.infinity-box.com/viewtopic.php?f=10&t=98

[Support]

ok pls flash benq s660c bakab

You can download BenQ-S660C firmware + Language Pack from Infinity-Box support area: \flashfiles\BenQ\S6xx

[Support]

Due to many user's requests, we have changed item 2.:

Old version:
2. All box activated after 31 December 2011 get free update and support area access for 12 months (one year), after which you need to purchase activation which is valid for 12 months (one year) of software updates and support area access
New version:
2. All box activated after 01 March 2012 get free update and support area access for 12 months (one year), after which you need to purchase activation which is valid for 12 months (one year) of software updates and support area access

As a result users, who have registered their boxes in beginning of year 2012 will have 18 months (instead of 12 months) free updates and support.

[aduco]

infinity team u r best in the world,my spt is working by infinity team u r great