Smart-Card - Move Activation from damaged Smart-Card to new Smart-Card

Support
Posts: 1420
Joined: 19 Oct 2011, 20:27
Contact:

Smart-Card - Move Activation from damaged Smart-Card to new Smart-Card

Post by Support »

Smart-Card - Move Activation from damaged Smart-Card to new Smart-Card

If Smart-Card with Activation become damaged it is possible to move Activation to another Smart-Card.

- It is impossible to transfer Dongle to another Dongle as Activation.
- It is possible to transfer Activation to the same Smart-Card type
- In some cases it is possible to transfer to another dongle type but there is no guarantee, so best way - use the same dongle type for transfer
- Old Smart-Card and account will be completely deactivated after transfer

Procedure:
- Contact to card [at] infinity-box.com
- Provide old Smart-Card Serial Number and new Smart-Card Serial Number


Smart-Card - Перенос активаций с повреждённой карты на новую

Если смарт-карта (донгл) вышла из строя, то в некоторых случаях возможно перенести дополнительные активации на новую смарт-карту (донгл)

- Перенос активаций возможен на смарт-карту того-же типа.
- В некоторых случаях можно перенести и на карту другого типа, но гарантии нет.
- Старая смарт-карта (донгл) будет навсегда деактивирована после переноса.

Процедура:
- Напишите на card [at] infinity-box.com и опишите ситуацию, предоставьте два серийных номера: старый и новый
Wilex
Posts: 2
Joined: 21 Feb 2019, 13:05

Re: Smart-Card - Move Activation from damaged Smart-Card to new Smart-Card

Post by Wilex »

Smart card activation transfer

Old smart card type
> No (S/N): 547FA17B Firmware version: 0122.02 "UK Edition" status: Off
New smart card type
Serial (s/n) E9EA35E1 but it bougth it with cm2 activation only
Wilex
Posts: 2
Joined: 21 Feb 2019, 13:05

Re: Smart-Card - Move Activation from damaged Smart-Card to new Smart-Card

Post by Wilex »

from Infinity-Box/Dongle to Infinity-Box/Dongle
Support
Posts: 1420
Joined: 19 Oct 2011, 20:27
Contact:

Re: Smart-Card - Move Activation from damaged Smart-Card to new Smart-Card

Post by Support »

please read first post in current thread and contact to support via e-mail so support can check that you are legal owner of "old" dongle.
nasermo61
Posts: 1
Joined: 29 Feb 2020, 06:58

Re: Smart-Card - Move Activation from damaged Smart-Card to new Smart-Card

Post by nasermo61 »

=== DongleManager [Infinity] v1.70 [2/26/2020 7:06:55] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000D00E18434082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 483CD00E
Firmware version: 0137.02
=== Process started: 2/26/2020 7:06:56 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to https://infinity-box.com/support/?r=2
Support
Posts: 1420
Joined: 19 Oct 2011, 20:27
Contact:

Re: Smart-Card - Move Activation from damaged Smart-Card to new Smart-Card

Post by Support »

nasermo61 wrote: 29 Feb 2020, 07:08 === DongleManager [Infinity] v1.70 [2/26/2020 7:06:55] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000D00E18434082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 483CD00E
Firmware version: 0137.02
=== Process started: 2/26/2020 7:06:56 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to https://infinity-box.com/support/?r=2
What kind of debug/trace/crack tools do you use at your PC ?
teknotelgsm
Posts: 1
Joined: 07 Sep 2020, 14:52

Re: Smart-Card - Move Activation from damaged Smart-Card to new Smart-Card

Post by teknotelgsm »

Hello Dear Friend.
I have 2 infinity boxes. One had Best activation. But the card is broken. It doesn't work in any way. We haven't used the other for a long time. I need your help to switch Best activation to this.
Thank You...

Dead Card : 79576B7F
Working Card : 19461146
Support
Posts: 1420
Joined: 19 Oct 2011, 20:27
Contact:

Re: Smart-Card - Move Activation from damaged Smart-Card to new Smart-Card

Post by Support »

teknotelgsm wrote: 07 Sep 2020, 15:17 Hello Dear Friend.
I have 2 infinity boxes. One had Best activation. But the card is broken. It doesn't work in any way. We haven't used the other for a long time. I need your help to switch Best activation to this.
Thank You...

Dead Card : 79576B7F
Working Card : 19461146
Hello,

It looks like you forgot, but as per our records [BEST] already transferred from 79576B7F to another dongle time ago.
thadzrada33
Posts: 1
Joined: 26 Nov 2020, 03:16

Re: Smart-Card - Move Activation from damaged Smart-Card to new Smart-Card

Post by thadzrada33 »

=== DongleManager [Infinity] v1.80 [26/11/2020 2:56:55] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000CFB118434082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 489DCFB1
Firmware version: 0144.02
Box/Dongle misconfiguration
Diagnostic code: 66
"UK Edition" status: Off
Last launched Application: 0030 v.0144
=> Activations:
- 00: Infinity-Box/Dongle v0144
=> Options:
- Infinity-Box/Dongle\


how to fix its been a few months i cant use my dongle
Support
Posts: 1420
Joined: 19 Oct 2011, 20:27
Contact:

Re: Smart-Card - Move Activation from damaged Smart-Card to new Smart-Card

Post by Support »

thadzrada33 wrote: 26 Nov 2020, 03:18 === DongleManager [Infinity] v1.80 [26/11/2020 2:56:55] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000CFB118434082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 489DCFB1
Firmware version: 0144.02
Box/Dongle misconfiguration
Diagnostic code: 66
"UK Edition" status: Off
Last launched Application: 0030 v.0144
=> Activations:
- 00: Infinity-Box/Dongle v0144
=> Options:
- Infinity-Box/Dongle\


how to fix its been a few months i cant use my dongle
Hello,

Read this - https://infinity-box.com/legal/eula/
Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software.

Next steps:
- Delete fault.bin file from software folder (if you have it there)
- Run DongleManager
- Update Dongle firmware
Post Reply