Smart-Card - Move Activation from damaged Smart-Card to new Smart-Card

Support
Posts: 1420
Joined: 19 Oct 2011, 20:27
Contact:

Re: Smart-Card - Move Activation from damaged Smart-Card to new Smart-Card

Post by Support »

Liralotfi wrote: 06 Aug 2021, 08:07 i just got it right now , thank you & sorry for the miss understanding
You are always welcome. Pls use gsmhosting, another supporter got your support ticket for processing.
Liralotfi
Posts: 3
Joined: 06 Aug 2021, 07:02

Re: Smart-Card - Move Activation from damaged Smart-Card to new Smart-Card

Post by Liralotfi »

yes im wating thank you for your time
hish2021
Posts: 2
Joined: 10 Aug 2021, 15:00

Re: Smart-Card - Move Activation from damaged Smart-Card to new Smart-Card

Post by hish2021 »

=== DongleManager [Infinity] v1.88 [10/08/2021 05:55:43 م] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000127E1212B4082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 28BF27E1
Firmware version: 0149.02
=== Started: 10/08/2021 05:55:44 م ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
Support
Posts: 1420
Joined: 19 Oct 2011, 20:27
Contact:

Re: Smart-Card - Move Activation from damaged Smart-Card to new Smart-Card

Post by Support »

hish2021 wrote: 10 Aug 2021, 15:01 === DongleManager [Infinity] v1.88 [10/08/2021 05:55:43 م] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000127E1212B4082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 28BF27E1
Firmware version: 0149.02
=== Started: 10/08/2021 05:55:44 م ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
Hello,
Please make this to get it fixed https://infinity-box.com/support/?r=100155
hish2021
Posts: 2
Joined: 10 Aug 2021, 15:00

Re: Smart-Card - Move Activation from damaged Smart-Card to new Smart-Card

Post by hish2021 »

Username: 0028BF27E1
==> Scan C:\Users\Hashomy\Downloads\DongleManager (1) for report.log
==> Scan c:\InfinityBox for report.log
==> Scan c:\Program Files for report.log
==> Scan c:\Program Files (x86) for report.log
Found files: 0
==> Scan C:\Users\Hashomy\Downloads\DongleManager (1) for *.ibin.log
==> Scan c:\InfinityBox for *.ibin.log
==> Scan c:\Program Files for *.ibin.log
==> Scan c:\Program Files (x86) for *.ibin.log
Found files: 0
==> Scan C:\Users\Hashomy\Downloads\DongleManager (1) for fault.bin
==> Scan c:\InfinityBox for fault.bin
==> Scan c:\Program Files for fault.bin
==> Scan c:\Program Files (x86) for fault.bin
Found files: 0
No reports found
Support
Posts: 1420
Joined: 19 Oct 2011, 20:27
Contact:

Re: Smart-Card - Move Activation from damaged Smart-Card to new Smart-Card

Post by Support »

hish2021 wrote: 10 Aug 2021, 15:38 Username: 0028BF27E1
==> Scan C:\Users\Hashomy\Downloads\DongleManager (1) for report.log
==> Scan c:\InfinityBox for report.log
==> Scan c:\Program Files for report.log
==> Scan c:\Program Files (x86) for report.log
Found files: 0
==> Scan C:\Users\Hashomy\Downloads\DongleManager (1) for *.ibin.log
==> Scan c:\InfinityBox for *.ibin.log
==> Scan c:\Program Files for *.ibin.log
==> Scan c:\Program Files (x86) for *.ibin.log
Found files: 0
==> Scan C:\Users\Hashomy\Downloads\DongleManager (1) for fault.bin
==> Scan c:\InfinityBox for fault.bin
==> Scan c:\Program Files for fault.bin
==> Scan c:\Program Files (x86) for fault.bin
Found files: 0
No reports found
Restore fault.bin file from Recycle Bin and try again
03BFC29985
Posts: 3
Joined: 23 Aug 2021, 12:46

Re: Smart-Card - Move Activation from damaged Smart-Card to new Smart-Card

Post by 03BFC29985 »

smart card misconfiguration contact to support



=== DongleManager [Infinity] v1.88 [8/23/2021 2:54:50 PM] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0104998520281292
Box/Dongle found: Infinity [BEST]
Serial No (S/N): BFC29985
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 66
"UK Edition" status: Off
Last launched Application: 0036 v.0150
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0150
- 03: Infinity [BEST] v0122
=> Options:
- Infinity [BEST]
- Infinity [BEST2]
Support
Posts: 1420
Joined: 19 Oct 2011, 20:27
Contact:

Re: Smart-Card - Move Activation from damaged Smart-Card to new Smart-Card

Post by Support »

03BFC29985 wrote: 23 Aug 2021, 16:54 smart card misconfiguration contact to support



=== DongleManager [Infinity] v1.88 [8/23/2021 2:54:50 PM] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0104998520281292
Box/Dongle found: Infinity [BEST]
Serial No (S/N): BFC29985
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 66
"UK Edition" status: Off
Last launched Application: 0036 v.0150
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0150
- 03: Infinity [BEST] v0122
=> Options:
- Infinity [BEST]
- Infinity [BEST2]
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