ERROR WHILE PERFORMING ONLINE OPERATION
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- Joined: 26 Dec 2020, 10:52
ERROR WHILE PERFORMING ONLINE OPERATION
GOOD DAY PLEASE I TRY TO PERFORM AN SP UNLOCK ON AN SPD BASE DEVICE, WHICH REQUIRES USER IDENTITY, I FILL THE FIELD ,BUT WHEN PERFORMING THE OPERATION IT SHOWS ERROR......AUTHENTICATION ERROR....SO WITHOUT FILLING THIS FIELD IT SHOWS THE SAME ERROR....AND WHAT CUT MY ATTENTION WAS THAT INITIALLY I DID NOT HAVE CREDIT TO PERFORM THE OPERATION, SO I TRY TO TEST IT WUTH THE DEVICE IT DOESN'T SHOW THIS ERROR, IT ONLY SHOWS... 5 CREDIT NEEDED...AVAILABLE CREDIT 0,,,SO AFTER I PURCHASE A CREDIT AND I RETRY THATS WHEN THIS ERROR STARTED, IT DOESN'T EVEN SHOW ME THE AVAILABLE CREDIT NOW AND IT DOES BEFORE, SO PLEASE AN ASSITANCE IS REQUESTED ON THIS PLEASE....THANKS
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Re: ERROR WHILE PERFORMING ONLINE OPERATION
Hi,Ademola99 wrote: ↑01 Feb 2022, 02:52 GOOD DAY PLEASE I TRY TO PERFORM AN SP UNLOCK ON AN SPD BASE DEVICE, WHICH REQUIRES USER IDENTITY, I FILL THE FIELD ,BUT WHEN PERFORMING THE OPERATION IT SHOWS ERROR......AUTHENTICATION ERROR....SO WITHOUT FILLING THIS FIELD IT SHOWS THE SAME ERROR....AND WHAT CUT MY ATTENTION WAS THAT INITIALLY I DID NOT HAVE CREDIT TO PERFORM THE OPERATION, SO I TRY TO TEST IT WUTH THE DEVICE IT DOESN'T SHOW THIS ERROR, IT ONLY SHOWS... 5 CREDIT NEEDED...AVAILABLE CREDIT 0,,,SO AFTER I PURCHASE A CREDIT AND I RETRY THATS WHEN THIS ERROR STARTED, IT DOESN'T EVEN SHOW ME THE AVAILABLE CREDIT NOW AND IT DOES BEFORE, SO PLEASE AN ASSITANCE IS REQUESTED ON THIS PLEASE....THANKS
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