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Dongle Firmware v0136 is outdated

Posted: 26 Feb 2024, 10:11
by 0395966A69
Hello supporter,
I just renew my best dongle to cm2 for 2 years, renew seems successfully, but I can't open the software.
Always show "Dongle Firmware v0136 is Outdated"
Image
Here's my dongle info via Dongle manager :

Code: Select all

=== DongleManager [Infinity] v1.94 [2/26/2024 4:50:39 PM] === 
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00016A6920281292
Box/Dongle found: Infinity [BEST]
Serial No (S/N): 95966A69
Firmware version: 0122.02
"UK Edition" status: Off
Last launched Application: 0030 v.0229
=> Activations:
 - 00: Infinity-Box/Dongle [CM2] v0136
 - 03: Infinity [BEST] v0122
=> Options:
- Infinity [BEST]
- Infinity [BEST2]

Balance: 0
CM2: On before 26-Feb-2026
BEST: On
Data Explorer: Off
CDMA: Off
When I do update the firmware via Dongle Manager :

Code: Select all

=== DongleManager [Infinity] v1.94 [2/26/2024 4:51:38 PM] === 
Box/Dongle type selected: Infinity [BEST]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00016A6920281292
Box/Dongle found: Infinity [BEST]
Reading...
Serial No (S/N): 95966A69
Firmware version: 0122.02
 === Started: 2/26/2024 4:51:39 PM === 
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0007] No update available
Need assistance for my problem, thanks

Re: Dongle Firmware v0136 is outdated

Posted: 26 Feb 2024, 10:14
by Support
Update dongle firmware once again now

Re: Dongle Firmware v0136 is outdated

Posted: 26 Feb 2024, 10:20
by 0395966A69
Support wrote: 26 Feb 2024, 10:14 Update dongle firmware once again now
Hello,
Thanks, the firmware update sucess, now software is open without problem