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Problem with Infinity interfaces

Posted: 13 Feb 2024, 01:00
by 006B6433BB
Is there a solution to this? I am facing a problem with the interfaces. When I restart the laptop, the interfaces do not open at all. Windows Defender has been stopped.

CM2MTK.exe
File damaged or manipulated and will not work anymore!
Obtain new version on www.infinity-box.com

Infinity SPD/UNI
Access violation at address 004044F1 in module 'CM2SP2.exe'.
Read of address 00000000.

Re: Problem with Infinity interfaces

Posted: 14 Feb 2024, 13:50
by Support
006B6433BB wrote: 13 Feb 2024, 01:00 Is there a solution to this? I am facing a problem with the interfaces. When I restart the laptop, the interfaces do not open at all. Windows Defender has been stopped.

CM2MTK.exe
File damaged or manipulated and will not work anymore!
Obtain new version on www.infinity-box.com

Infinity SPD/UNI
Access violation at address 004044F1 in module 'CM2SP2.exe'.
Read of address 00000000.
CM2 do not run if your PC infected with virus.

Check your PC with free antivirus https://free.drweb.com/download+cureit/gr/?lng=en

Re: Problem with Infinity interfaces

Posted: 16 Feb 2024, 10:16
by 006B6433BB
The antivirus program was downloaded, the computer was cleaned, and the tools are working. But is it any use? Clean the computer with antivirus.

Re: Problem with Infinity interfaces

Posted: 16 Feb 2024, 17:28
by Support
006B6433BB wrote: 16 Feb 2024, 10:16 The antivirus program was downloaded, the computer was cleaned, and the tools are working. But is it any use? Clean the computer with antivirus.
I do not understnd well.
Is it Ok now or not yet?

Re: Problem with Infinity interfaces

Posted: 17 Feb 2024, 00:36
by 006B6433BB
Still the same problem

Re: Problem with Infinity interfaces

Posted: 17 Feb 2024, 10:36
by 006B6433BB
I ran a new Windows and the problem is still the same

Re: Problem with Infinity interfaces

Posted: 18 Feb 2024, 09:03
by Support
006B6433BB wrote: 17 Feb 2024, 10:36 I ran a new Windows and the problem is still the same
what is the problem now?

Re: Problem with Infinity interfaces

Posted: 18 Feb 2024, 10:13
by 006B6433BB
Same problem as the first, nothing changed
You can log into my computer and see for yourself what happens to the tools

Re: Problem with Infinity interfaces

Posted: 18 Feb 2024, 10:35
by Support
006B6433BB wrote: 18 Feb 2024, 10:13 Same problem as the first, nothing changed
You can log into my computer and see for yourself what happens to the tools
check your PC and delete viruses
reinstall Infinity tools after that

Re: Problem with Infinity interfaces

Posted: 19 Feb 2024, 09:22
by 006B6433BB
I did what you said and still have the same problem !
I also made a new Windows version of the computer and the problem is still the same !

Re: Problem with Infinity interfaces

Posted: 21 Feb 2024, 04:14
by Support
006B6433BB wrote: 19 Feb 2024, 09:22 I did what you said and still have the same problem !
I also made a new Windows version of the computer and the problem is still the same !
what is same problem now? tell me more.

Re: Problem with Infinity interfaces

Posted: 29 Feb 2024, 12:41
by 006B6433BB
The tools still work once or twice and then stop working! In order for it to work, you must delete it, restart the computer, and install it again, and then the same problem occurs again

Re: Problem with Infinity interfaces

Posted: 01 Mar 2024, 00:19
by Support
006B6433BB wrote: 29 Feb 2024, 12:41 The tools still work once or twice and then stop working! In order for it to work, you must delete it, restart the computer, and install it again, and then the same problem occurs again
CM2 do not run if your PC infected with virus.

Check your PC with free antivirus https://free.drweb.com/download+cureit/gr/?lng=en