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How to update SPT-Box Smart-Card firmware

Posted: 03 Apr 2015, 13:09
by Support
How to update SPT-Box Smart-Card firmware:

1. Download SPT-Box DongleManager: http://download.sptbox.info/index.php?d ... anager.rar
2. Connect SPT-Box to PC
3. Run DongleManager.exe

Image

4. Click to "Upgrade dongle firmware" button
5. Click to "Next" button several times
6. Wait several minutes, DO NOT disconnect box from PC !
7. Use Activator.exe and register your SPT-Box once again after Smart-Card firmware update !

Re: How to update SPT-Box Smart-Card firmware

Posted: 04 Apr 2015, 10:39
by dallos
==== [2015.04.04. 12:43:01] ====
Dongle Manager v1.3
HWID: 01056E6C147D1292
----------Process started: 2015.04.04. 12:43:11----------
DongleManager version: 1.3
PC HWID: 278D1C0D9890E79252EE99DEF0945938
Card-Reader: DITS DITS USB CCID Smart Card Reader 0
Locating server...
Server address found
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
S/N: 0000432901056E6C, Firmware: 0004
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Error securing session:
Server reported error:[0036] Smart-card access keys is incorrect or damaged.

Smart-card can not be upgraded any more !
It is quite rare situation and we are sure that it is not an our fault !
This smart-card can not be replaced for free !
This kind of problem is not an our fault, it is a result of harmful activity of other software !

Re: How to update SPT-Box Smart-Card firmware

Posted: 04 Apr 2015, 19:15
by Support
dallos wrote:==== [2015.04.04. 12:43:01] ====
Dongle Manager v1.3
HWID: 01056E6C147D1292
----------Process started: 2015.04.04. 12:43:11----------
DongleManager version: 1.3
PC HWID: 278D1C0D9890E79252EE99DEF0945938
Card-Reader: DITS DITS USB CCID Smart Card Reader 0
Locating server...
Server address found
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
S/N: 0000432901056E6C, Firmware: 0004
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
......
I think its a problem with Card-Reader.
Server send data to your Smart-Card but Card can not be programmed.
You can insert Smart-Card into another Card-Reader (or Box) and try again.