account is temporary suspended

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khanjee
Posts: 5
Joined: 23 Oct 2021, 07:13

account is temporary suspended

Post by khanjee »

=== DongleManager [Infinity] v1.88 [23-Oct-21 3:38:11 PM] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 000234A7FF021982
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 0F8334A7
Firmware version: 0112.02
=== Started: 23-Oct-21 3:38:15 PM ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0006] Your account is temporary suspended.
See more in log file
Write to https://www.infinity-box.com/support/?r=2
Support
Posts: 4178
Joined: 19 Oct 2011, 20:27
Contact:

Re: account is temporary suspended

Post by Support »

khanjee wrote: 23 Oct 2021, 10:41 === DongleManager [Infinity] v1.88 [23-Oct-21 3:38:11 PM] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 000234A7FF021982
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 0F8334A7
Firmware version: 0112.02
=== Started: 23-Oct-21 3:38:15 PM ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0006] Your account is temporary suspended.
See more in log file
Write to https://www.infinity-box.com/support/?r=2
Dongle 0F8334A7 is damaged and can not be updated any more. It was damaged long time ago, at least 5 years ago it was already damaged.
The only way: contact to any seller https://infinity-box.com/buy/ and order new CM2 dongle
khanjee
Posts: 5
Joined: 23 Oct 2021, 07:13

Re: account is temporary suspended

Post by khanjee »

Support wrote: 23 Oct 2021, 10:51
khanjee wrote: 23 Oct 2021, 10:41 === DongleManager [Infinity] v1.88 [23-Oct-21 3:38:11 PM] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 000234A7FF021982
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 0F8334A7
Firmware version: 0112.02
=== Started: 23-Oct-21 3:38:15 PM ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0006] Your account is temporary suspended.
See more in log file
Write to https://www.infinity-box.com/support/?r=2
This smart-card is damaged and can not be updated any more. It was damaged long time ago, at least 5 years ago it was already damaged.
The only way: contact to any seller https://infinity-box.com/buy/ and order new CM2 dongle
OK DEar sir thank u much for reply
khanjee
Posts: 5
Joined: 23 Oct 2021, 07:13

Re: CARD NOT FOUND ISSU

Post by khanjee »

dear sir my card S/N : 848C5A9B is this now this card is not found bcoz hardwear issu
plse tell me that u will transfer my old card activation n detA AN OTHER CARD plse tell me wich card will b posible
that u transfer my deta in this wich card is valid for this 1 GRT CARD 2 CM2 CARD OR 3 NOKIA BEST CARD SO PLS REPLY ME WICH ONE IS BEST for transfer my DAMAGE card deta THAT I WILL BUY NEW ONE FOR TRANSFER thank u sir
Support
Posts: 4178
Joined: 19 Oct 2011, 20:27
Contact:

Re: CARD NOT FOUND ISSU

Post by Support »

khanjee wrote: 26 Oct 2021, 12:45 dear sir my card S/N : 848C5A9B is this now this card is not found bcoz hardwear issu
plse tell me that u will transfer my old card activation n detA AN OTHER CARD plse tell me wich card will b posible
that u transfer my deta in this wich card is valid for this 1 GRT CARD 2 CM2 CARD OR 3 NOKIA BEST CARD SO PLS REPLY ME WICH ONE IS BEST for transfer my DAMAGE card deta THAT I WILL BUY NEW ONE FOR TRANSFER thank u sir
Hi,

848C5A9B is "Infinity Box/Dongle [CM2]"
For best result order also "Infinity Box/Dongle [CM2]"
After that we can transfer your [BEST] activation from your old 848C5A9B to new card.
khanjee
Posts: 5
Joined: 23 Oct 2021, 07:13

Re: account is temporary suspended

Post by khanjee »

dear sir my card S/N : 848C5A9B is this now this card is not found bcoz hardwear issu
plse SO pleas i have an other card that serial is this Serial No (S/N): 95670555
plse transfer my old card deta activation from card S/N : 848C5A9B to
this serial No (S/N): 95670555 thank u much
Support
Posts: 4178
Joined: 19 Oct 2011, 20:27
Contact:

Re: account is temporary suspended

Post by Support »

Hi,
Transferred
Update 95670555 now wth DongleManager.
khanjee
Posts: 5
Joined: 23 Oct 2021, 07:13

Re: account is temporary suspended

Post by khanjee »

Support wrote: 26 Jan 2022, 22:51 Hi,
Transferred
Update 95670555 now wth DongleManager.
thank u team all ok
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