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Help please Dongle misconfiguration

Posted: 09 Sep 2021, 20:38
by teyband123
Smart card misconfiguration contact support

Smart card misconfiguration contact support

1. I try update dongle firmware not success show code 62

2. I already Clean install my windows

Try many times not work

try fix in lastest dongle manager showing these

Username: 00D4DDxxxx
==> Scan C:\Users\TAICHI\Downloads\DongleManager for report.log
==> Scan c:\InfinityBox for report.log
==> Scan c:\Program Files for report.log
==> Scan d:\Program Files for report.log
==> Scan c:\Program Files (x86) for report.log
Found files: 0
==> Scan C:\Users\TAICHI\Downloads\DongleManager for *.ibin.log
==> Scan c:\InfinityBox for *.ibin.log
==> Scan c:\Program Files for *.ibin.log
==> Scan d:\Program Files for *.ibin.log
==> Scan c:\Program Files (x86) for *.ibin.log
Found files: 0
==> Scan C:\Users\TAICHI\Downloads\DongleManager for fault.bin
==> Scan c:\InfinityBox for fault.bin
==> Scan c:\Program Files for fault.bin
==> Scan d:\Program Files for fault.bin
==> Scan c:\Program Files (x86) for fault.bin
Found files: 0
No reports found

Re: Help please Dongle misconfiguration

Posted: 10 Sep 2021, 12:05
by Support
What kind of crack and debug tools do you use?

Re: Help please Dongle misconfiguration

Posted: 11 Sep 2021, 06:28
by teyband123
NOOO !!! I never used crack program anymore .

Re: Help please Dongle misconfiguration

Posted: 11 Sep 2021, 07:18
by Support
Please restore fault.bin file from Recycle Bin and attach here link

Re: Help please Dongle misconfiguration

Posted: 11 Sep 2021, 07:58
by teyband123
try find fault.bin not found sir .

how Can i do . I just renew last month help please

Re: Help please Dongle misconfiguration

Posted: 11 Sep 2021, 08:05
by Support
Please restore file fault.bin file your PC Recycle Bin and send file to support https://infinity-box.com/contact/

Another way: please tell me what kind of crack or debug tools you are using wth dongle S/N D4DD7769

Re: Help please Dongle misconfiguration

Posted: 11 Sep 2021, 08:16
by teyband123
sir . I can't restore fault.bin because I install new fresh windows ( when cm2 not work i think because virus in my windows )

Last time i use cm2 working fine but when i install nox player then it have problem

has another way sir because i just renew yearly last month

Re: Help please Dongle misconfiguration

Posted: 11 Sep 2021, 09:24
by Support
Now update dongle firmware with DongleManager.

Next tme make this https://infinity-box.com/support/?r=100155

Re: Help please Dongle misconfiguration

Posted: 11 Sep 2021, 15:11
by teyband123
thank you sir . Now I can update Dongle firmware and can use cm2 software now

Next time i will make sure

Re: Help please Dongle misconfiguration

Posted: 11 Sep 2021, 15:19
by Support
teyband123 wrote: 11 Sep 2021, 15:11 thank you sir . Now I can update Dongle firmware and can use cm2 software now

Next time i will make sure
Very good!
Please next time be careful, if you will use crack and debug tools next time YOU will kill you dongle permanently so plz be careful