Box/Dongle misconfiguration
Posted: 28 Aug 2021, 00:31
=== DongleManager [Infinity] v1.87 [27/08/2021 7:04:02 p. m.] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001380100001942
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): 8BEE3801
Firmware version: 0150.02
Box/Dongle misconfiguration
Diagnostic code: 66
"UK Edition" status: Off
Last launched Application: 0030 v.0150
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0150
=> Options:
- Infinity-Box/Dongle [CM2]
=== DongleManager [Infinity] v1.87 [27/08/2021 7:04:26 p. m.] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001380100001942
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 8BEE3801
Firmware version: 0150.02
=== Started: 27/08/2021 7:04:30 p. m. ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
Do you want to report an issue to Support?
No
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Box/Dongle misconfiguration
Diagnostic code: 66
Username: 008BEE3801
==> Scan C:\Users\Oslaar\Downloads\DongleManager for report.log
==> Scan c:\InfinityBox for report.log
==> Scan c:\Program Files for report.log
==> Scan c:\Program Files (x86) for report.log
Found files: 0
==> Scan C:\Users\Oslaar\Downloads\DongleManager for *.ibin.log
==> Scan c:\InfinityBox for *.ibin.log
==> Scan c:\Program Files for *.ibin.log
==> Scan c:\Program Files (x86) for *.ibin.log
Found files: 0
==> Scan C:\Users\Oslaar\Downloads\DongleManager for fault.bin
==> Scan c:\InfinityBox for fault.bin
==> Scan c:\Program Files for fault.bin
==> Scan c:\Program Files (x86) for fault.bin
Found files: 0
No reports found
Please help me
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001380100001942
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): 8BEE3801
Firmware version: 0150.02
Box/Dongle misconfiguration
Diagnostic code: 66
"UK Edition" status: Off
Last launched Application: 0030 v.0150
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0150
=> Options:
- Infinity-Box/Dongle [CM2]
=== DongleManager [Infinity] v1.87 [27/08/2021 7:04:26 p. m.] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001380100001942
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 8BEE3801
Firmware version: 0150.02
=== Started: 27/08/2021 7:04:30 p. m. ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
Do you want to report an issue to Support?
No
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Box/Dongle misconfiguration
Diagnostic code: 66
Username: 008BEE3801
==> Scan C:\Users\Oslaar\Downloads\DongleManager for report.log
==> Scan c:\InfinityBox for report.log
==> Scan c:\Program Files for report.log
==> Scan c:\Program Files (x86) for report.log
Found files: 0
==> Scan C:\Users\Oslaar\Downloads\DongleManager for *.ibin.log
==> Scan c:\InfinityBox for *.ibin.log
==> Scan c:\Program Files for *.ibin.log
==> Scan c:\Program Files (x86) for *.ibin.log
Found files: 0
==> Scan C:\Users\Oslaar\Downloads\DongleManager for fault.bin
==> Scan c:\InfinityBox for fault.bin
==> Scan c:\Program Files for fault.bin
==> Scan c:\Program Files (x86) for fault.bin
Found files: 0
No reports found
Please help me