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help FW back up error CM2 dongle

Posted: 14 Apr 2021, 08:46
by 002D69E7CC
I reformat my PC
no Anti virus
UAC is set to zero on registry
lots of free space ob my HD but i cant baxk up indinix note 8 using CM2MT2 with error...can sonebody help me plsss...

https://ibb.co/x51q7wN

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Re: help FW back up error CM2 dongle

Posted: 14 Apr 2021, 23:13
by Support
002D69E7CC wrote: 14 Apr 2021, 08:46 I reformat my PC
no Anti virus
UAC is set to zero on registry
lots of free space ob my HD but i cant baxk up indinix note 8 using CM2MT2 with error...can sonebody help me plsss...

https://ibb.co/x51q7wN

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Do you have this issue with only one phone or do you have it with many phones?

Re: help FW back up error CM2 dongle

Posted: 15 Apr 2021, 06:11
by 002D69E7CC
on infinix note 8 only

Re: help FW back up error CM2 dongle

Posted: 15 Apr 2021, 06:23
by 002D69E7CC
does cm2 needs third party sorfware for somewhat data conversion? as error says failed to convert the data....

Re: help FW back up error CM2 dongle

Posted: 15 Apr 2021, 07:26
by 002D69E7CC
tried to other phone....back up sucessful

https://ibb.co/BNDvw44

Re: help FW back up error CM2 dongle

Posted: 19 Apr 2021, 10:51
by Support
002D69E7CC wrote: 15 Apr 2021, 06:23 does cm2 needs third party sorfware for somewhat data conversion? as error says failed to convert the data....
No

Re: help FW back up error CM2 dongle

Posted: 19 Apr 2021, 10:52
by Support
002D69E7CC wrote: 15 Apr 2021, 07:26 tried to other phone....back up sucessful

https://ibb.co/BNDvw44
so it was something wrong with this unit, dev team informed about an issue.

Re: help FW back up error CM2 dongle

Posted: 17 Jun 2021, 09:54
by 002D69E7CC
ok ...thankz hope it will resolve soon,,

Re: help FW back up error CM2 dongle

Posted: 17 Jun 2021, 12:26
by 002D69E7CC
UNTIL CM2MT2 2.25 UPDATE....Still cant backup my phone FW...PLS........HELP!

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still waiting for any solutions!!!!!

Re: help FW back up error CM2 dongle

Posted: 18 Jun 2021, 20:35
by Support
002D69E7CC wrote: 17 Jun 2021, 12:26 UNTIL CM2MT2 2.25 UPDATE....Still cant backup my phone FW...PLS........HELP!

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still waiting for any solutions!!!!!
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