Page 1 of 1
HELP..CANT ACCESS TO SUPPORT AREA
Posted: 02 Dec 2020, 07:16
by 002D69E7CC
Good Day please help me to access support area...when i click to drivers, software, firmware it only open a demo access in a rectangle..TIA
![Image]()
Re: HELP..CANT ACCESS TO SUPPORT AREA
Posted: 02 Dec 2020, 08:30
by 002D69E7CC
ok now...dont know whY...TY
Re: HELP..CANT ACCESS TO SUPPORT AREA
Posted: 03 Dec 2020, 08:08
by kamran
hello sir i got a small problem my cm2 login password showing rong but when i check in iso its showing same but when i try to login its gives me problem even i bought credit yesterday muy cm2 username .006436CF55 please help me i got stress about this i cant use online sp2 thankx
Re: HELP..CANT ACCESS TO SUPPORT AREA
Posted: 03 Dec 2020, 13:02
by Support
kamran wrote: ↑03 Dec 2020, 08:08
hello sir i got a small problem my cm2 login password showing rong but when i check in iso its showing same but when i try to login its gives me problem even i bought credit yesterday muy cm2 username .006436CF55 please help me i got stress about this i cant use online sp2 thankx
DongleManager has FACTORY DEFAULT password only !
To reset password click here -
https://www.infinity-box.com/support/?r=16&help=1
What is the result ?
Re: HELP..CANT ACCESS TO SUPPORT AREA
Posted: 07 Dec 2020, 10:42
by kamran
i check is not doing anything no password reset no username reset but when i check in iso that very same username and password is same
Re: HELP..CANT ACCESS TO SUPPORT AREA
Posted: 07 Dec 2020, 10:49
by kamran
please do something and check my dongle
Re: HELP..CANT ACCESS TO SUPPORT AREA
Posted: 07 Dec 2020, 19:59
by Support
kamran wrote: ↑07 Dec 2020, 10:42
i check is not doing anything no password reset no username reset but when i check in iso that very same username and password is same
I checked for you, syetm works 100% well without any problem.
go here
https://www.infinity-box.com/support/?r=16&help=1
enetr username: 006436CF55
enter your e-mail address
now what ?