Support activation

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Gargoyle
Posts: 21
Joined: 27 Feb 2022, 22:32

Support activation

Post by Gargoyle »

Hello Infinity Team,
I have a question regarding the Infinity-Box Dongle support extension,
on 8/12/2022 I ordered and paid Support activation for Infinity-Box for 2 years "Serial No (S/N): 4B361D8D" from the seller Multi-COM Ltd.
see https://infinity-box.com/buy/
but I still see Expired: 17-Dec-2022 on my account,
I updated the firmware on 12-12-2022 23:34:15
"Service stage 1 confirmed"

Since there are two days left, I would like to solve it as soon as possible, the seller has not yet responded to the email.
Gargoyle
Posts: 21
Joined: 27 Feb 2022, 22:32

Re: Support activation

Post by Gargoyle »

Problem Solved.
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