Infinity Box Dongle [CM2] [BEST] Support

=== DongleManager [Infinity] v1.72 [09/02/2019 07:08:19] ===
Box/Dongle type selected: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 01077E7C24881292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 01EE7E7C
Firmware version: 0122.02
=== Process started: 09/02/2019 07:08:20 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to https://infinity-box.com/support/?r=2
this is detaile plzzzz help me infinity

amanjani wrote: ↑09 Feb 2019, 07:27 === DongleManager [Infinity] v1.72 [09/02/2019 07:08:19] ===
Box/Dongle type selected: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 01077E7C24881292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 01EE7E7C
Firmware version: 0122.02
=== Process started: 09/02/2019 07:08:20 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to https://infinity-box.com/support/?r=2
this is detaile plzzzz help me infinity

To avoid software conflicts in future please do not use "snoopy flashtool" at the same time with Infinity software.

What to do now:
- Delete fault.bin file from software folder (if you have it there)
- Install latest Infinity software updates
- Run DongleManager
- Update Dongle firmware

IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !

ok thanks i will inform you very soon

thanks sir my problem solved thanks

[img]file:///C:/Users/garg/Downloads/WhatsApp%20Image%202019-02-25%20at%201.54.09%20PM.jpeg[/img]plz help my box not working in new updates i alredy renew my cm2 box 10day before




=== DongleManager [Infinity] v1.72 [2/28/2019 13:01:52] ===
Box/Dongle type selected: CDMA-Tool
Card-Reader: Gemalto e-gate Smart Card 1
HWID: 000268C900001942
Box/Dongle found: CDMA-Tool
Reading...
Serial No (S/N): 011568C9
Firmware version: 0122.02
=== Process started: 2/28/2019 13:01:57 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

=== DongleManager [Infinity] v1.72 [2/28/2019 13:01:52] ===
Box/Dongle type selected: CDMA-Tool
Card-Reader: Gemalto e-gate Smart Card 1
HWID: 000268C900001942
Box/Dongle found: CDMA-Tool
Reading...
Serial No (S/N): 011568C9
Firmware version: 0122.02
=== Process started: 2/28/2019 13:01:57 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

usemobile wrote: ↑28 Feb 2019, 07:58 === DongleManager [Infinity] v1.72 [2/28/2019 13:01:52] ===
Box/Dongle type selected: CDMA-Tool
Card-Reader: Gemalto e-gate Smart Card 1
HWID: 000268C900001942
Box/Dongle found: CDMA-Tool
Reading...
Serial No (S/N): 011568C9
Firmware version: 0122.02
=== Process started: 2/28/2019 13:01:57 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

Already answered in other thread, please check it.

Good day. Infiniti cm2 module SM active firmware tab. Buttons in the remaining tabs are not active. I installed everything according to the instructions. What could be the solution?

adjuster78 wrote: ↑20 Apr 2019, 05:22 Good day. Infiniti cm2 module SM active firmware tab. Buttons in the remaining tabs are not active. I installed everything according to the instructions. What could be the solution?

Hi,
Run software, connect phone.
After phone will be detected you will see available buttons.

Morning. Dongle misconfiguration plz help me

walentch wrote: ↑09 May 2020, 06:48 Morning. Dongle misconfiguration plz help me

Hello,
What to do - https://www.infinity-box.com/support/?r=4