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Infinity Support Area - How to download files

Posted: 20 Nov 2017, 08:10
by Support
Support Area - How to download files

Sign In to your IOS Account:

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Click to Downloads and select Support Area that you want to access

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Re: Support Area - How to download files

Posted: 30 Sep 2021, 13:08
by 036A534CC6
ALCATEL 9032Z FIRMWARE AND DA PLEASE

Re: Support Area - How to download files

Posted: 30 Sep 2021, 14:50
by Support
036A534CC6 wrote: 30 Sep 2021, 13:08 ALCATEL 9032Z FIRMWARE AND DA PLEASE
Please check support area for flash files, all files that team have already there.

Re: Support Area - How to download files

Posted: 01 Oct 2021, 14:39
by 036A534CC6
Thanks but there is no firmware for this model at support area.

Re: Support Area - How to download files

Posted: 01 Oct 2021, 15:41
by Support
036A534CC6 wrote: 01 Oct 2021, 14:39 Thanks but there is no firmware for this model at support area.
In this case you can try to use google or wait some time, support area with flash files has daily updates.

Re: Infinity Support Area - How to download files

Posted: 30 Mar 2022, 13:17
by 004A8F2D87
DongleManager [Infinity] v1.90 [3/30/2022 6:16:16 AM] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00002D8718434082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 4A8F2D87
Firmware version: 0153.02
=== Started: 3/30/2022 6:16:17 AM ===
Connecting to server...
Connection successfully established
Checking client version...
Client is up-to-date
Checking Box/Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0031] Not translated. Update this software to latest version!
Do you want to report an issue to Support?
No

Re: Infinity Support Area - How to download files

Posted: 30 Mar 2022, 16:58
by Support
004A8F2D87 wrote: 30 Mar 2022, 13:17 DongleManager [Infinity] v1.90 [3/30/2022 6:16:16 AM] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00002D8718434082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 4A8F2D87
Firmware version: 0153.02
=== Started: 3/30/2022 6:16:17 AM ===
Connecting to server...
Connection successfully established
Checking client version...
Client is up-to-date
Checking Box/Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0031] Not translated. Update this software to latest version!
Do you want to report an issue to Support?
No
you killed your dongle with eltima and sharing, very bad news.
first time sharing repair is free. Next time repair is paid.

use free repair method https://infinity-box.com/?r=100184