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Smart-Card - access keys is incorrect or damaged

Posted: 20 Nov 2017, 08:08
by Support
Smart-Card - access keys is incorrect or damaged

If you can not upgrade dongle/smart-card with reason like Smart-card access keys is incorrect or damaged
this means that your smart-card is damaged and can not be upgraded any more.
Smart-Card access keys works the same way as SIM card PIN code, once all attempts is used - card can not be accessed anymore.
Click here http://forum.gsmhosting.com/vbb/showthread.php?t=645090 to read about one of possible damage reason.
If you have any addon software activated (f.e. Language Editor, Content Extractor etc.) for your damaged Infinity Smart-Card and if you have another Infinity Smart-Card we can move addon activation to your other Infinity Smart-Card.