Dongle/Smart-Card is lost, damaged or stolen
If you Dongle/Smart-Card become lost, damaged or stolen it's possible to block old dongle and transfer activations and support time to another Dongle/Smart-Card.
What to do:
Send an e-mail to help@infinity-box.com and provide OLD S/N and NEW S/N
Dongle/Smart-Card S/N can be found in software log files at your PC.
To verify that you are legal owner of old/damaged Dongle/Smart-Card you should know e-mail address that was used during Box/Dongle Registration
Dongle/Smart-Card is lost, damaged or stolen
-
- Posts: 4201
- Joined: 19 Oct 2011, 20:27
- Contact: