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Re: Infinity Box/Dongle - How to check Support Expiration date

Posted: 23 Jul 2021, 10:52
by Support
xiaojun wrote: 23 Jul 2021, 09:47 (S/N): 2FEE1B22
support is active up to 2022-01-30

see post #1 for more info

Re: Infinity Box/Dongle - How to check Support Expiration date

Posted: 15 Mar 2022, 05:41
by amjadnona
=== DongleManager [Infinity] v1.89 [3/15/2022 10:34:07 AM] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 0008786B18201292
Box/Dongle found: Infinity [BEST]
Reading...
Serial No (S/N): A9EC786B
Firmware version: 0122.02
=== Started: 3/15/2022 10:34:10 AM ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0007] No update available
Why?
1.Smart-Card has latest firmware version. Update is not required.
OR
2.Support period is expired, check it here - https://www.infinity-box.com/doc/?r=17
If support expired contact to any seller and renew - https://www.infinity-box.com/buy/



plz check

Re: Infinity Box/Dongle - How to check Support Expiration date

Posted: 15 Mar 2022, 06:03
by Support
amjadnona wrote: 15 Mar 2022, 05:41 === DongleManager [Infinity] v1.89 [3/15/2022 10:34:07 AM] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 0008786B18201292
Box/Dongle found: Infinity [BEST]
Reading...
Serial No (S/N): A9EC786B
Firmware version: 0122.02
=== Started: 3/15/2022 10:34:10 AM ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0007] No update available
Why?
1.Smart-Card has latest firmware version. Update is not required.
OR
2.Support period is expired, check it here - https://www.infinity-box.com/doc/?r=17
If support expired contact to any seller and renew - https://www.infinity-box.com/buy/



plz check
Hello,

Your dongle support period is expired 2022-Feb-27 13:36:01

You can use previous software versions unlimited.
If you want to use latest software updates you should renew support.

Contact to any seller https://infinity-box.com/buy/
Send your dongle S/N to seller
Order [CM2] support renew for 1 or 2 years

How to check support date - https://infinity-box.com/doc/?r=17

Re: Infinity Box/Dongle - How to check Support Expiration date

Posted: 28 Mar 2022, 08:08
by 00275B26B5
i cant update my dongle software
is my dongle expired or whats i cant check it


=== DongleManager [Infinity] v1.90 [3/28/2022 11:07:19 AM] ===
Searching...
Card-Reader: Generic USB Smart Card Reader 0
HWID: 000126B521F34082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 275B26B5
Firmware version: 0152.02
=== Started: 3/28/2022 11:07:21 AM ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0007] No update available
Why?
1.Smart-Card has latest firmware version. Update is not required.
OR
2.Support period is expired, check it here - https://www.infinity-box.com/doc/?r=17
If support expired contact to any seller and renew - https://www.infinity-box.com/buy/

Re: Infinity Box/Dongle - How to check Support Expiration date

Posted: 28 Mar 2022, 10:06
by Support
00275B26B5 wrote: 28 Mar 2022, 08:08 i cant update my dongle software
is my dongle expired or whats i cant check it


=== DongleManager [Infinity] v1.90 [3/28/2022 11:07:19 AM] ===
Searching...
Card-Reader: Generic USB Smart Card Reader 0
HWID: 000126B521F34082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 275B26B5
Firmware version: 0152.02
=== Started: 3/28/2022 11:07:21 AM ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0007] No update available
Why?
1.Smart-Card has latest firmware version. Update is not required.
OR
2.Support period is expired, check it here - https://www.infinity-box.com/doc/?r=17
If support expired contact to any seller and renew - https://www.infinity-box.com/buy/
Hello,

Your dongle support period is expired 2022-Feb-23

You can use previous software versions unlimited.
If you want to use latest software updates you should renew support.

Contact to any seller https://infinity-box.com/buy/
Send your dongle S/N to seller
Order [CM2] support renew for 1 or 2 years

How to check support date - https://infinity-box.com/doc/?r=17

Re: Infinity Box/Dongle - How to check Support Expiration date

Posted: 23 Aug 2022, 21:39
by Support
00423ADCF9 wrote: 22 Aug 2022, 21:24 Authentication stage error Server answer0007 No updates found for your Smart Card DO NOT try more t

=== DongleManager [Infinity] v1.91 [8/23/2022 3:23:15 AM] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: FT SCR2000 0
HWID: 0000DCF917004082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 423ADCF9
Firmware version: 0153.02
=== Started: 8/23/2022 3:23:19 AM ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0007] No update available
Why?
1.Smart-Card has latest firmware version. Update is not required.
OR
2.Support period is expired, check it here - https://www.infinity-box.com/doc/?r=17
If support expired contact to any seller and renew - https://www.infinity-box.com/buy/


Activation #0: Infinity-Box/Dongle [CM2]; S/N: 423ADCF9; Firmware Version: 0153; Registered: 11-Nov-2017; Expired: 03-Oct-2023; Support: Active
- Activation #3: Infinity [BEST]; Firmware Version: 0123; Registered: 01-Jul-2020; Expired: 02-Jul-2021; Support: Expired
More Services may be active but not listed
Smart-Card has latest firmware version. Update is not required.

Do you want to update it anyway?

Re: Infinity Box/Dongle - How to check Support Expiration date

Posted: 13 Jan 2023, 19:09
by abdul Qader frutan
How to check Support Expiration

Re: Infinity Box/Dongle - How to check Support Expiration date

Posted: 16 Jan 2023, 13:18
by Support
abdul Qader frutan wrote: 13 Jan 2023, 19:09 How to check Support Expiration
How to check support date - https://infinity-box.com/doc/?r=17

Re: Infinity Box/Dongle - How to check Support Expiration date

Posted: 02 May 2023, 08:41
by 004F2C1C31
Support wrote: 20 Nov 2017, 07:59 Infinity Box/Dongle - How to check Support Expiration date

https://www.infinity-box.com/service/

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https://www.infinity-box.com/price/

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https://www.infinity-box.com/buy/

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Alternative way:

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