Infinity Box/Dongle - How to check Support Expiration date

jitu723 · Post by **jitu723** » 03 Feb 2021, 05:53

Support wrote: ↑02 Feb 2021, 10:14
jitu723 wrote: ↑02 Feb 2021, 09:26 Serial No (S/N): 67DE48A3
Firmware version: 0147.02
=== Process started: 2/2/2021 14:48:50 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card.

Smart-Card has latest firmware version or probably support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17
If it's expired contact to your seller and renew support - https://www.infinity-box.com/buy/
Token
- Type: Infinity-Box/Dongle [CM2]
- Account Status: Active
- Hardware Status: Ok
Services
- Activation 1: (0) Infinity-Box/Dongle [CM2]; S/N: 67DE48A3; Firmware Version: 0147; Registered: 28-Jun-2017; Expired: 04-Dec-2021; Support: Active
- More Services may be active but not listed

jitu723 · Post by **jitu723** » 03 Feb 2021, 06:00

[b]Serial Number: 67DE48A3
Username: 0067DE48A3
Token Type: Infinity-Box/Dongle [CM2]
Registered: 2017-06-28
Account Status: Active
Firmware Version: 0147
Hardware Status: Ok[/b]

=== DongleManager [Infinity] v1.81 [2/3/2021 11:26:48] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000048A317B14082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 67DE48A3
Firmware version: 0147.02
=== Process started: 2/3/2021 11:26:49 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card.

Smart-Card has latest firmware version or probably support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17
If it's expired contact to your seller and renew support - https://www.infinity-box.com/buy/

Support · Post by **Support** » 03 Feb 2021, 10:26

jitu723 wrote: ↑03 Feb 2021, 06:00 [b]Serial Number: 67DE48A3
Username: 0067DE48A3
Token Type: Infinity-Box/Dongle [CM2]
Registered: 2017-06-28
Account Status: Active
Firmware Version: 0147
Hardware Status: Ok[/b]

=== DongleManager [Infinity] v1.81 [2/3/2021 11:26:48] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000048A317B14082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 67DE48A3
Firmware version: 0147.02
=== Process started: 2/3/2021 11:26:49 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card.

Smart-Card has latest firmware version or probably support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17
If it's expired contact to your seller and renew support - https://www.infinity-box.com/buy/

Hello,

Your dongle is well working, active and renewed. It has latest firmware version.
You do not need to update dongle firmware for now.

Do you have any problem with the dongle ?

ABDUL QADIR · Post by **ABDUL QADIR** » 30 Jun 2021, 17:46

how to reset best dongle account email to add new account

ABDUL QADIR · Post by **ABDUL QADIR** » 30 Jun 2021, 17:47

any one help me

ABDUL QADIR · Post by **ABDUL QADIR** » 30 Jun 2021, 17:49

my user name 03960FA465

Support · Post by **Support** » 30 Jun 2021, 23:48

ABDUL QADIR wrote: ↑30 Jun 2021, 17:49 my user name 03960FA465

Contact to support via e-mail - https://infinity-box.com/contact/
you will get an info after that

davidcellnew · Post by **davidcellnew** » 13 Jul 2021, 20:38

Please active for update my dongle more 1 year team

HWID: 0106A68318571292
Box/Dongle found: Infinity [BEST]
Serial No (S/N): EABDA683
Firmware version: 0122.02
"UK Edition" status: On
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0149
- 03: Infinity [BEST] v0122
=> Options:
- Infinity [BEST]
- Infinity [BEST2]

Infinity-Box/Dongle 1 year Updates/Support Renew, Chinese Miracle-2 included

Sucesso

CÓDIGO

COMPLETED

Comentários : EABDA683
Report Post

Support · Post by **Support** » 13 Jul 2021, 23:14

davidcellnew wrote: ↑13 Jul 2021, 20:38 Please active for update my dongle more 1 year team

HWID: 0106A68318571292
Box/Dongle found: Infinity [BEST]
Serial No (S/N): EABDA683
Firmware version: 0122.02
"UK Edition" status: On
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0149
- 03: Infinity [BEST] v0122
=> Options:
- Infinity [BEST]
- Infinity [BEST2]

Infinity-Box/Dongle 1 year Updates/Support Renew, Chinese Miracle-2 included

Sucesso

CÓDIGO

COMPLETED

Comentários : EABDA683
Report Post

Dear Friend,
As we can see this dongle renewed up to 2022-Jul-14
Do you have any problem?

xiaojun · Post by **xiaojun** » 23 Jul 2021, 09:47

我的有没有过期(S/N): 2FEE1B22

Support · Post by **Support** » 23 Jul 2021, 10:52

xiaojun wrote: ↑23 Jul 2021, 09:47 (S/N): 2FEE1B22

support is active up to 2022-01-30

see post #1 for more info

amjadnona · Post by **amjadnona** » 15 Mar 2022, 05:41

=== DongleManager [Infinity] v1.89 [3/15/2022 10:34:07 AM] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 0008786B18201292
Box/Dongle found: Infinity [BEST]
Reading...
Serial No (S/N): A9EC786B
Firmware version: 0122.02
=== Started: 3/15/2022 10:34:10 AM ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0007] No update available
Why?
1.Smart-Card has latest firmware version. Update is not required.
OR
2.Support period is expired, check it here - https://www.infinity-box.com/doc/?r=17
If support expired contact to any seller and renew - https://www.infinity-box.com/buy/

plz check

Support · Post by **Support** » 15 Mar 2022, 06:03

amjadnona wrote: ↑15 Mar 2022, 05:41 === DongleManager [Infinity] v1.89 [3/15/2022 10:34:07 AM] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 0008786B18201292
Box/Dongle found: Infinity [BEST]
Reading...
Serial No (S/N): A9EC786B
Firmware version: 0122.02
=== Started: 3/15/2022 10:34:10 AM ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0007] No update available
Why?
1.Smart-Card has latest firmware version. Update is not required.
OR
2.Support period is expired, check it here - https://www.infinity-box.com/doc/?r=17
If support expired contact to any seller and renew - https://www.infinity-box.com/buy/

plz check

Hello,

Your dongle support period is expired 2022-Feb-27 13:36:01

You can use previous software versions unlimited.
If you want to use latest software updates you should renew support.

Contact to any seller https://infinity-box.com/buy/
Send your dongle S/N to seller
Order [CM2] support renew for 1 or 2 years

How to check support date - https://infinity-box.com/doc/?r=17

00275B26B5 · Post by **00275B26B5** » 28 Mar 2022, 08:08

i cant update my dongle software
is my dongle expired or whats i cant check it

=== DongleManager [Infinity] v1.90 [3/28/2022 11:07:19 AM] ===
Searching...
Card-Reader: Generic USB Smart Card Reader 0
HWID: 000126B521F34082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 275B26B5
Firmware version: 0152.02
=== Started: 3/28/2022 11:07:21 AM ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0007] No update available
Why?
1.Smart-Card has latest firmware version. Update is not required.
OR
2.Support period is expired, check it here - https://www.infinity-box.com/doc/?r=17
If support expired contact to any seller and renew - https://www.infinity-box.com/buy/

Support · Post by **Support** » 28 Mar 2022, 10:06

00275B26B5 wrote: ↑28 Mar 2022, 08:08 i cant update my dongle software
is my dongle expired or whats i cant check it

=== DongleManager [Infinity] v1.90 [3/28/2022 11:07:19 AM] ===
Searching...
Card-Reader: Generic USB Smart Card Reader 0
HWID: 000126B521F34082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 275B26B5
Firmware version: 0152.02
=== Started: 3/28/2022 11:07:21 AM ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0007] No update available
Why?
1.Smart-Card has latest firmware version. Update is not required.
OR
2.Support period is expired, check it here - https://www.infinity-box.com/doc/?r=17
If support expired contact to any seller and renew - https://www.infinity-box.com/buy/

Hello,

Your dongle support period is expired 2022-Feb-23

You can use previous software versions unlimited.
If you want to use latest software updates you should renew support.

Contact to any seller https://infinity-box.com/buy/
Send your dongle S/N to seller
Order [CM2] support renew for 1 or 2 years

How to check support date - https://infinity-box.com/doc/?r=17

Infinity Box/Dongle - How to check Support Expiration date

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Re: Infinity Box/Dongle - How to check Support Expiration date

Re: Infinity Box/Dongle - How to check Support Expiration date

Re: Infinity Box/Dongle - How to check Support Expiration date

Re: Infinity Box/Dongle - How to check Support Expiration date

Re: Infinity Box/Dongle - How to check Support Expiration date

Re: Infinity Box/Dongle - How to check Support Expiration date

Re: Infinity Box/Dongle - How to check Support Expiration date

Re: Infinity Box/Dongle - How to check Support Expiration date

Re: Infinity Box/Dongle - How to check Support Expiration date

Re: Infinity Box/Dongle - How to check Support Expiration date