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Re: Smart-Card/Dongle/Box update Problems and Solutions
Posted: 28 Nov 2018, 19:00
by Support
jimsare031 wrote: ↑16 Nov 2018, 06:26
Operation (673): Infinity Chinese Miracle-2 (Test Version 2015) software activation for Infinity [BEST]
(Test Version) MTK/MediaTek, RDA/Coolsand, SPD/Spreadtrum software. Here is Full Version with support
Price: 0
Balance: 0
Quantity: 0 of 5 done
Instruction: - You must use [BEST] v2.08 or higher after Chinese Miracle-2 (Test Version) Activation !
- If you have DC-Unlocker Activation: use DC-Unlocker Client version 1.00.1190 or higher after Chinese Miracle-2 (Test Version) Activation !
Status: F20824E8 Not Found
To Validate Serial Number and check Dongle type click here
Your dongle type is not [BEST].
You already have full version, why do you want to activate 4 years old Test version ?
Re: Smart-Card/Dongle/Box update Problems and Solutions
Posted: 28 Nov 2018, 19:01
by Support
ManuLast wrote: ↑26 Nov 2018, 16:33
=== Process started: 26/11/2018 10:12:34 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to
https://infinity-box.com/support/?r=2
Help me please
You have removed all information from your post.
It's impossible to help if you hide details.
Re: Smart-Card/Dongle/Box update Problems and Solutions
Posted: 23 Apr 2021, 07:34
by Sammstech
I have updated my dongle since 5hrs ago and the license file was confirmed to have been sent but uptill now I have not receive it. And each time I try to open the setup it will tell me it will be activated on 10mins time.
What should I do?
Re: Smart-Card/Dongle/Box update Problems and Solutions
Posted: 23 Apr 2021, 12:17
by Support
Sammstech wrote: ↑23 Apr 2021, 07:34
I have updated my dongle since 5hrs ago and the license file was confirmed to have been sent but uptill now I have not receive it. And each time I try to open the setup it will tell me it will be activated on 10mins time.
What should I do?
Check your mailbox SPAM or JUNK folder.
What is the result?
Re: Smart-Card/Dongle/Box update Problems and Solutions
Posted: 29 Apr 2021, 05:45
by 00F51C3941
=== DongleManager [Infinity] v1.80 [4/29/2021 9:34:42] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID:
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N):....
Firmware version: 0145.02
=== Process started: 4/29/2021 9:34:43 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to
https://www.infinity-box.com/support/?r=2
Re: Smart-Card/Dongle/Box update Problems and Solutions
Posted: 29 Apr 2021, 18:37
by Support
00F51C3941 wrote: ↑29 Apr 2021, 05:45
=== DongleManager [Infinity] v1.80 [4/29/2021 9:34:42] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID:
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N):....
Firmware version: 0145.02
=== Process started: 4/29/2021 9:34:43 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to
https://www.infinity-box.com/support/?r=2
Hello,
It's 3rd time you have the same issue. You completely ignore all our advices. It is not good.
Now send file fault.bin
from /InfinityBox/CM2MT2/ or /InfinityBox/CM2SP2/ or /InfinityBox/BEST/ folder
https://www.infinity-box.com/contact/
Re: Smart-Card/Dongle/Box update Problems and Solutions
Posted: 09 Sep 2021, 18:28
by Support
Re: Smart-Card/Dongle/Box update Problems and Solutions
Posted: 23 Oct 2021, 01:31
by 03777A907B
=== DongleManager [Infinity] v1.88 [10/22/2021 4:39:00 PM] ===
Box/Dongle type selected: Infinity [BEST]
Card-Reader: FT SCR2000 0
HWID: 0003907B10321292
Box/Dongle found: Infinity [BEST]
Reading...
Serial No (S/N): 777A907B
Firmware version: 0122.02
=== Started: 10/22/2021 4:39:03 PM ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0007] No update available
Why?
1.Smart-Card has latest firmware version. Update is not required.
OR
2.Support period is expired, check it here -
https://www.infinity-box.com/doc/?r=17
If support expired contact to any seller and renew -
https://www.infinity-box.com/buy/
Re: Smart-Card/Dongle/Box update Problems and Solutions
Posted: 23 Oct 2021, 01:34
by 03777A907B
keeps saying YOU MUST ACTIVATE SERVICE VIA ONLINE SUPPORT .
Re: Smart-Card/Dongle/Box update Problems and Solutions
Posted: 23 Oct 2021, 03:01
by 03777A907B
=== DongleManager [Infinity] v1.88 [10/22/2021 8:00:46 PM] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 0003907B10321292
Box/Dongle found: Infinity [BEST]
Serial No (S/N): 777A907B
Firmware version: 0122.02
"UK Edition" status: On
Last launched Application: 0030 v.0229
=> Activations:
- 03: Infinity [BEST] v0122
- 0F: #15
=> Options:
- Infinity [BEST]
- Infinity [BEST2]
- amt
Re: Smart-Card/Dongle/Box update Problems and Solutions
Posted: 23 Oct 2021, 07:57
by Support
03777A907B wrote: ↑23 Oct 2021, 01:34
keeps saying YOU MUST ACTIVATE SERVICE VIA ONLINE SUPPORT .
Info is here
viewtopic.php?t=2512