Help please Dongle misconfiguration

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teyband123
Posts: 5
Joined: 09 Sep 2021, 20:35

Help please Dongle misconfiguration

Post by teyband123 »

Smart card misconfiguration contact support

Smart card misconfiguration contact support

1. I try update dongle firmware not success show code 62

2. I already Clean install my windows

Try many times not work

try fix in lastest dongle manager showing these

Username: 00D4DDxxxx
==> Scan C:\Users\TAICHI\Downloads\DongleManager for report.log
==> Scan c:\InfinityBox for report.log
==> Scan c:\Program Files for report.log
==> Scan d:\Program Files for report.log
==> Scan c:\Program Files (x86) for report.log
Found files: 0
==> Scan C:\Users\TAICHI\Downloads\DongleManager for *.ibin.log
==> Scan c:\InfinityBox for *.ibin.log
==> Scan c:\Program Files for *.ibin.log
==> Scan d:\Program Files for *.ibin.log
==> Scan c:\Program Files (x86) for *.ibin.log
Found files: 0
==> Scan C:\Users\TAICHI\Downloads\DongleManager for fault.bin
==> Scan c:\InfinityBox for fault.bin
==> Scan c:\Program Files for fault.bin
==> Scan d:\Program Files for fault.bin
==> Scan c:\Program Files (x86) for fault.bin
Found files: 0
No reports found
Support
Posts: 4188
Joined: 19 Oct 2011, 20:27
Contact:

Re: Help please Dongle misconfiguration

Post by Support »

What kind of crack and debug tools do you use?
teyband123
Posts: 5
Joined: 09 Sep 2021, 20:35

Re: Help please Dongle misconfiguration

Post by teyband123 »

NOOO !!! I never used crack program anymore .
Support
Posts: 4188
Joined: 19 Oct 2011, 20:27
Contact:

Re: Help please Dongle misconfiguration

Post by Support »

Please restore fault.bin file from Recycle Bin and attach here link
teyband123
Posts: 5
Joined: 09 Sep 2021, 20:35

Re: Help please Dongle misconfiguration

Post by teyband123 »

try find fault.bin not found sir .

how Can i do . I just renew last month help please
Support
Posts: 4188
Joined: 19 Oct 2011, 20:27
Contact:

Re: Help please Dongle misconfiguration

Post by Support »

Please restore file fault.bin file your PC Recycle Bin and send file to support https://infinity-box.com/contact/

Another way: please tell me what kind of crack or debug tools you are using wth dongle S/N D4DD7769
teyband123
Posts: 5
Joined: 09 Sep 2021, 20:35

Re: Help please Dongle misconfiguration

Post by teyband123 »

sir . I can't restore fault.bin because I install new fresh windows ( when cm2 not work i think because virus in my windows )

Last time i use cm2 working fine but when i install nox player then it have problem

has another way sir because i just renew yearly last month
Support
Posts: 4188
Joined: 19 Oct 2011, 20:27
Contact:

Re: Help please Dongle misconfiguration

Post by Support »

Now update dongle firmware with DongleManager.

Next tme make this https://infinity-box.com/support/?r=100155
teyband123
Posts: 5
Joined: 09 Sep 2021, 20:35

Re: Help please Dongle misconfiguration

Post by teyband123 »

thank you sir . Now I can update Dongle firmware and can use cm2 software now

Next time i will make sure
Support
Posts: 4188
Joined: 19 Oct 2011, 20:27
Contact:

Re: Help please Dongle misconfiguration

Post by Support »

teyband123 wrote: 11 Sep 2021, 15:11 thank you sir . Now I can update Dongle firmware and can use cm2 software now

Next time i will make sure
Very good!
Please next time be careful, if you will use crack and debug tools next time YOU will kill you dongle permanently so plz be careful
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