need help first post tks

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rommel
Posts: 2
Joined: 29 Mar 2012, 17:21

need help first post tks

Post by rommel »

hi i need your help support team

i have this error i try rn mmodule version 4.23
this in window:

Current Dongle Firmware Version: 0118
Required Dongle Firmware Version: 0120
It is need to upgrade dongle firmware.

Download lastest donglemanager from support area and upgrade dongle firmware
https://infinity-box.com/download

i have download this manager version: 1.42
run this manager and this is log:

----------Process started: 29/03/2012 11:39:07 a.m.----------
DongleManager version: 1.42
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: 0DC6D98E, Firmware: 0118.02
Authenticating on server...
Authentication stage error: Server reported error:[0007] No more upgrade logs.
Dongle is up-to-date and has latest firmware. DO NOT try more !

what is problem??? i need work with infinity box good tool.

other info here:
Card type: base
Dongle serial No (S/N): 0DC6D98E
Firmware version: 0118.02
Dongle status: activated
Dongle Registration/firmware upgrade required
"UK edition" status: Off
Last launched application: 001A v.0423
Active modules:
- 00: base
Support area: https://infinity-box.com/download
- Username: xxxxxxx
- Password: xxxxxxx
Online account: https://infinity-box.com/support.php
- Username: 000DC6D98E
- Password: xxxxxxx
Dongle parameters checksum: xxxxxx

BR
rommel
Posts: 2
Joined: 29 Mar 2012, 17:21

Re: need help first post tks

Post by rommel »

i need buy support this box work fine

i buy and try

post results
Support
Posts: 4186
Joined: 19 Oct 2011, 20:27
Contact:

Re: need help first post tks

Post by Support »

Hello,

It looks like you should extend your support period to be able to access support area with flash files and to use latest software updates.

Please, read information about support policy changes, prices, step-by-step support renew instruction:
http://forum.gsmhosting.com/vbb/f296/in ... a-1391471/

Software files for smart-card version 0118 and below can be downloaded without any limits: https://infinity-box.com/support.php
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