motorola xt2421-8 dead after connect CM2SP3

[0321098088]

CM2 - SP3 Service Tool v2.32

Operation: Connect Motorola moto-G04-XT2421 Boot [FF] FireFly [v2.32]
Wait...
Power device Off and connect cable now
Remember Volume Up/Down or Test-Point
Waiting for device...
Device found
PTFN: SPRD U2S Diag (COM12) 1782:4D00
boot: SPRD3
boot iLoader... Ok
start iLoader... Ok
Handshake... Ok
boot xLoader... Ok
start FireFly... Ok
Loader exec [0] Ok
Dev UID: 81c1f7dfc6e0b84ef7769ec8a61f17f4cb5e852ddb9771708c 1ee8cac1011af4
stored 6 hwid cache items

get storage info...
CMD 0x71 0x8E PHONE_WAIT_INPUT_TIMEOUT
Storage is not initialized or not supported
Select connection mode [Boot [FDL] Factory]
Canceled
Finished 29 sec
Selected: Motorola moto-G04-XT2421 Boot [FDL] Factory mmc
For advanced features use Boot [FF] FireFly
use test-point

Operation: Connect Motorola moto-G04-XT2421 Boot [FDL] Factory [v2.32]
Wait...
Power device Off and connect cable now
Remember Volume Up/Down or Test-Point
Waiting for device...
Device found
PTFN: SPRD U2S Diag (COM12) 1782:4D00
boot: SPRD3
C:\InfinityBox\CM2SP3\boot\Motorola\moto-G04-XT2421\fdl1-sign.f047d98d.ldr
C:\InfinityBox\CM2SP3\boot\Motorola\moto-G04-XT2421\fdl2-sign.f047d98d.b32d9472.2024-06.ldr
Boot[1] [+] Custom... Ok
Exec[1]... Ok
Boot ack: Spreadtrum Boot Block version 1.1
Loader ACK... Ok
Set port speed... 2000000
Enable charge... Ok
Boot[2] [+] [+]... Fail
Loader exec [50] Fail
You may try to select another chipset/model/loader
Dev UID: 81c1f7dfc6e0b84ef7769ec8a61f17f4cb5e852ddb9771708c 1ee8cac1011af4
loaded 4 hwid cache items

get storage info...
Storage is not initialized or not supported
Select connection mode [Boot [FF] FireFly]
Canceled
Finished 19 sec

Operation: Connect Motorola moto-G04-XT2421 Boot [FDL] Factory [v2.32]
Wait...
Power device Off and connect cable now
Remember Volume Up/Down or Test-Point
Waiting for device...
Device found
PTFN: SPRD U2S Diag (COM12) 1782:4D00
boot: SPRD3
C:\InfinityBox\CM2SP3\boot\SoC\sc9230\FDL1.ca3088f 9.ldr
C:\InfinityBox\CM2SP3\boot\SoC\sc9230\FDL2.ca3088f 9.f4a1a1cd.ldr
Boot[1] [-] Custom... Ok
Exec[1]... Ok
Boot ack: Spreadtrum Boot Block version 1.1
Loader ACK... Ok
Set port speed... 2000000
Enable charge... Ok
Boot[2] [+] [-]... Ok
Exec[2]... Ok
Version: 0x10
Random: 0x00
Enable RAW... Ok
Disable transcode... Ok
Enable uboot logging ... Ok
Loader exec [0] Ok
Dev UID: 81c1f7dfc6e0b84ef7769ec8a61f17f4cb5e852ddb9771708c 1ee8cac1011af4
loaded 4 hwid cache items

get storage info... UFS

get partitions...
unknown t_size
Can't get partition table
Device seems as erased or damaged
[MemTool] => [PMT] => [INIT] may helps
Partitions: 2
Connected

Partitions: 2
get sw info...
Probe core... Skip
Probe items... Finished 0 us
Android ver: unknown
UserDataFS: 0x01 [ext4|4+] CacheFS: 0x01 [ext4|4+]
Device ID: none
Strategy: [none|generic]
Firmware ID: none
Backup 2 items to: C:\InfinityBox\CM2SP3\backup\none_81c1f7dfc6e0b84e \
Read to C:\InfinityBox\CM2SP3\backup\none_81c1f7dfc6e0b84e \
Reading...
Read [1/2] splloader 512.00 Kb Ok
Read [2/2] splloader_bak 512.00 Kb Ok
Saved 2 of 2 images. 1024.00 Kb of 1024.00 Kb
Done 2 files
Compress: C:\InfinityBox\CM2SP3\backup\none_81c1f7dfc6e0b84e \
Cleanup...
Ok
Verify C:\InfinityBox\CM2SP3\backup\none_81c1f7dfc6e0b84e .7z Verified [b44e9309]
Probe bootloader...
Bootloader state: Unknown [touched]
[MemTool] load 2 items
Finished 22 sec

Operation: Reset | Format Motorola moto-G04-XT2421 Boot [FDL] Factory [v2.32]
WARNING: Reset may delete ALL USER DATA!
Continue? Yes
[-] Wipe
[-] Userdata
[+] FRP
[+] nvram
Reset Userdata is Off
If FRP still active after reset make Userdata On and repeat operation
Wait...
get partitions...
unknown t_size
Can't get partition table
Device seems as erased or damaged
[MemTool] => [PMT] => [INIT] may helps
Finished 7 sec

Operation: Reset | Format Motorola moto-G04-XT2421 Boot [FDL] Factory [v2.32]
WARNING: Reset may delete ALL USER DATA!
Continue? Yes
[-] Wipe
[-] Userdata
[+] FRP
[+] nvram
Reset Userdata is Off
If FRP still active after reset make Userdata On and repeat operation
Wait...
get partitions...
unknown t_size
Can't get partition table
Device seems as erased or damaged
[MemTool] => [PMT] => [INIT] may helps
Finished 5 sec

Operation: Reset | Format Motorola moto-G04-XT2421 Boot [FDL] Factory [v2.32]
WARNING: Reset may delete ALL USER DATA!
Continue? Yes
[-] Wipe
[+] Userdata
[+] FRP
[+] nvram
Wait...
get partitions...
unknown t_size
Can't get partition table
Device seems as erased or damaged
[MemTool] => [PMT] => [INIT] may helps
Finished 3 sec

Operation: Reset | Format Motorola moto-G04-XT2421 Boot [FDL] Factory [v2.32]
WARNING: Reset may delete ALL USER DATA!
Continue? Yes
[-] Wipe
[+] Userdata
[+] FRP
[+] nvram
Wait...
get partitions...
unknown t_size
Can't get partition table
Device seems as erased or damaged
[MemTool] => [PMT] => [INIT] may helps
Finished 2 sec
Reboot... Disconnect cable if it freez
Bye

Operation: Connect Motorola moto-G04-XT2421 Boot [FDL] Factory [v2.32]
Wait...
Power device Off and connect cable now
Remember Volume Up/Down or Test-Point
Waiting for device...
Device found
PTFN: SPRD U2S Diag (COM12) 1782:4D00
boot: SPRD3
C:\InfinityBox\CM2SP3\boot\SoC\sc9230\FDL1.ca3088f 9.ldr
C:\InfinityBox\CM2SP3\boot\SoC\sc9230\FDL2.ca3088f 9.f4a1a1cd.ldr
Boot[1] [-] Custom... Ok
Exec[1]... Ok
Boot ack: Spreadtrum Boot Block version 1.1
Loader ACK... Ok
Set port speed... 2000000
Enable charge... Ok
Boot[2] [+] [-]... Ok
Exec[2]... Ok
Version: 0x10
Random: 0x00
Enable RAW... Ok
Disable transcode... Ok
Enable uboot logging ... Ok
Loader exec [0] Ok
Dev UID: 81c1f7dfc6e0b84ef7769ec8a61f17f4cb5e852ddb9771708c 1ee8cac1011af4
loaded 4 hwid cache items

get storage info... UFS

get partitions...
unknown t_size
Can't get partition table
Device seems as erased or damaged
[MemTool] => [PMT] => [INIT] may helps
Partitions: 2
Connected

Partitions: 2
get sw info...
Probe core... Skip
Probe items... Finished 0 us
Android ver: unknown
UserDataFS: 0x01 [ext4|4+] CacheFS: 0x01 [ext4|4+]
Device ID: none
Strategy: [none|generic]
Firmware ID: none
Backup exist: C:\InfinityBox\CM2SP3\backup\none_81c1f7dfc6e0b84e \
Probe bootloader...
Bootloader state: Unknown [touched]
[MemTool] load 2 items
Finished 19 sec

Operation: Reset | Format Motorola moto-G04-XT2421 Boot [FDL] Factory [v2.32]
WARNING: Reset may delete ALL USER DATA!
Continue? Yes
[-] Wipe
[-] Userdata
[+] FRP
[-] nvram
Reset Userdata is Off
If FRP still active after reset make Userdata On and repeat operation
Wait...
get partitions...
unknown t_size
Can't get partition table
Device seems as erased or damaged
[MemTool] => [PMT] => [INIT] may helps
Finished 2 sec

Operation: Restore Backup Motorola moto-G04-XT2421 Boot [FDL] Factory [v2.32]
Wait...
Connected unit backup: none_81c1f7dfc6e0b84e.7z
Backup for connected device Found
Restore it? Yes
Backup selected: C:\InfinityBox\CM2SP3\backup\none_81c1f7dfc6e0b84e .7z
Selected: splloader splloader_bak
Restore: splloader
classic: no gpt entries;gpt key item absent;raw parse fail;gpt key item absent 2nd time;no gpt entries;gpt key item absent;raw parse fail;gpt key item absent 2nd time;no gpt entries;gpt key item absent;raw parse fail;gpt key item absent 2nd time;no gpt entries;gpt key item absent;raw parse fail;gpt key item absent 2nd time;gpt key item absent;raw item absent;gpt key item absent 2nd time;no gpt entries;gpt key item absent;raw parse fail;gpt key item absent 2nd time;no gpt entries;gpt key item absent;raw parse fail;gpt key item absent 2nd time;
[write] [splloader] addr 0x0000+0000 size 0x80000; CMD 0x01 START_DATA 0x101 UART_SEND_ERROR; termination
Completed 0 of 2
Finished 4 sec
Reboot... Disconnect cable if it freez
Bye

Operation: Connect Motorola moto-G04-XT2421 Boot [FDL] Factory [v2.32]
Wait...
Power device Off and connect cable now
Remember Volume Up/Down or Test-Point
Waiting for device...
Device found
PTFN: SPRD U2S Diag (COM12) 1782:4D00
boot: SPRD3
C:\InfinityBox\CM2SP3\boot\SoC\sc9230\FDL1.ca3088f 9.ldr
C:\InfinityBox\CM2SP3\boot\SoC\sc9230\FDL2.ca3088f 9.f4a1a1cd.ldr
Boot[1] [-] Custom... Ok
Exec[1]... Ok
Boot ack: Spreadtrum Boot Block version 1.1
Loader ACK... Ok
Set port speed... 2000000
Enable charge... Ok
Boot[2] [+] [-]... Ok
Exec[2]... Ok
Version: 0x10
Random: 0x00
Enable RAW... Ok
Disable transcode... Ok
Enable uboot logging ... Ok
Loader exec [0] Ok
Dev UID: 81c1f7dfc6e0b84ef7769ec8a61f17f4cb5e852ddb9771708c 1ee8cac1011af4
loaded 4 hwid cache items

get storage info... UFS

get partitions...
unknown t_size
Can't get partition table
Device seems as erased or damaged
[MemTool] => [PMT] => [INIT] may helps
Partitions: 2
Connected

Partitions: 2
get sw info...
Probe core... Skip
Probe items... Finished 16 us
Android ver: unknown
UserDataFS: 0x01 [ext4|4+] CacheFS: 0x01 [ext4|4+]
Device ID: none
Strategy: [none|generic]
Firmware ID: none
Backup exist: C:\InfinityBox\CM2SP3\backup\none_81c1f7dfc6e0b84e \
Probe bootloader...
Bootloader state: Unknown [touched]
[MemTool] load 2 items
Finished 20 sec

Operation: Restore Backup Motorola moto-G04-XT2421 Boot [FDL] Factory [v2.32]
Wait...
Connected unit backup: none_81c1f7dfc6e0b84e.7z
Backup for connected device Found
Restore it? Yes
Backup selected: C:\InfinityBox\CM2SP3\backup\none_81c1f7dfc6e0b84e .7z
Selected: splloader splloader_bak
Restore: splloader Ok
Restore: splloader_bak Ok
Completed 2 of 2
Finished 5 sec
Reboot... Disconnect cable if it freez
Bye

[Support]

It looks like some kind of critical bug with factory loaders for this device.
No advice for now yet.