Box/Dongle misconfiguration Diagnostic code: 5A

[006EF24C94]

=== DongleManager [Infinity] v1.94 [06.12.2023 13:39:19] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00004C9423604082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): 6EF24C94
Firmware version: 0158.02
Box/Dongle misconfiguration
Diagnostic code: 5A
"UK Edition" status: Off
Last launched Application: 0036 v.0158
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0158
=> Options:
- Infinity-Box/Dongle [CM2]


Username: 006EF24C94
==> Search for "fault.bin" in C:\remontprograms\infinitybox\donglemanager\
==> Search for "fault.bin" in c:\InfinityBox\
==> Search for "fault.bin" in c:\Program Files\
==> Search for "fault.bin" in c:\Program Files (x86)\
Found files: 0
No reports found

No remote dongle applications were used, today when I opened CM2SCR it just didn't open and then other applications gave Misconfiguration.

[006EF24C94]

Corrected via telegram

[002BC012FB]

rd-Reader: Generic EMV Smartcard Reader 0
HWID: 000112FB21F34082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): 2BC012FB
Firmware version: 0158.02
Box/Dongle misconfiguration
Diagnostic code: 66
"UK Edition" status: Off
Last launched Application: 0032 v.0158
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0158
=> Options:
- Infinity-Box/Dongle [CM2]
help

[Support]

rd-Reader: Generic EMV Smartcard Reader 0
HWID: 000112FB21F34082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): 2BC012FB
Firmware version: 0158.02
Box/Dongle misconfiguration
Diagnostic code: 66
"UK Edition" status: Off
Last launched Application: 0032 v.0158
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0158
=> Options:
- Infinity-Box/Dongle [CM2]
help

Your dongle was damaged with sharing tool, probably it was eltima or virtualhere.
How to fix https://infinity-box.com/?r=100203

[002BC012FB]

Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000112FB21F34082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): 2BC012FB
Firmware version: 0158.02
Box/Dongle misconfiguration
Diagnostic code: 66
"UK Edition" status: Off
Last launched Application: 0032 v.0158
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0158
=> Options:
- Infinity-Box/Dongle [CM2]

KINDLY HELP RESTORE MY DONGLE

[002BC012FB]

Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Box/Dongle misconfiguration
Diagnostic code: 66
05-06-2024 15:24:15
Username: 002BC012FB
==> Search for "fault.bin" in C:\Users\EDSON\Desktop\DongleManager(1)\
==> Search for "fault.bin" in c:\InfinityBox\
==> Search for "fault.bin" in c:\Program Files\
==> Search for "fault.bin" in c:\Program Files (x86)\
Found files: 0
No reports found
HAVE USED DONGLE MANAGER V1.94 BUT FAILED

[002BC012FB]

=== DongleManager [Infinity] v1.94 [6/6/2024 12:57:17 PM] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000112FB21F34082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 2BC012FB
Firmware version: 0158.02
=== Started: 6/6/2024 12:57:18 PM ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0031] Dongle identification data damaged.
Write to https://infinity-box.com/?r=2
Disconnected
Do you want to report an issue to Support?
No
help

[Support]

=== DongleManager [Infinity] v1.94 [6/6/2024 12:57:17 PM] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000112FB21F34082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 2BC012FB
Firmware version: 0158.02
=== Started: 6/6/2024 12:57:18 PM ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0031] Dongle identification data damaged.
Write to https://infinity-box.com/?r=2
Disconnected
Do you want to report an issue to Support?
No
help

Your dongle was damaged with sharing tool, probably it was eltima or virtualhere.
How to fix https://infinity-box.com/?r=100203