please help

[038CD1637B]

How do I replace the smart card?


=== DongleManager [Infinity] v1.94 [3/3/2024 2:17:29 PM] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0105637B20881292
=== Started: 3/3/2024 2:17:29 PM ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Write to https://infinity-box.com/?r=2
s.n-038CD1637B