Ticket-ID:1707376333.875 fault.bin 007063C10B [5a]

[007063C10B]

Ticket-ID:1707376333.875
Username: 007063C10B
Attached file: fault.bin

fault code 0x5a
There is a software conflict with HHD Software|Hex Editor Neo|Hexframe

You will get an answer soon, please wait litle bit and return back
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[Support]

run Infinity DongleManager - https://infinity-box.com/?r=5 and update Dongle firmware

[zarko6019]

I updated the Dongle firmware
the problem " Diagnostic code: 5A " CONTINUES TO HAVE IT .
HOW TO SOLVE THE PROBLEM.

[Support]

I updated the Dongle firmware
the problem " Diagnostic code: 5A " CONTINUES TO HAVE IT .
HOW TO SOLVE THE PROBLEM.

make this https://infinity-box.com/?r=100155
text?

[zarko6019]

14-02-2024 18:24:17
Username: 007063C10B
==> Search for "fault.bin" in C:\Users\ZZZZZ\Desktop\Íîâà ïàïêà - Êîïèå\DongleManager.7z\Íîâà ïàïêà (3)\
==> Search for "fault.bin" in c:\InfinityBox\
==> Search for "fault.bin" in c:\Program Files\
==> Search for "fault.bin" in c:\Program Files (x86)\
==> Search for "fault.bin" in d:\Program Files (x86)\
Found files: 0
No reports found

[Support]

what sharing tools do you have installed at your PC?

[zarko6019]

I have no computer sharing tools installed.
This problem - Diagnostic code: 5A I noticed appeared when I used the program 'Hex Editor Neo'.

=== DongleManager [Infinity] v1.94 [2/14/2024 20:29:37] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000C10B258E4082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): 7063C10B
Firmware version: 0160.02
Box/Dongle misconfiguration
Diagnostic code: 5A
"UK Edition" status: Off
Last launched Application: 0030 v.0160
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0160
=> Options:
- Infinity-Box/Dongle [CM2]

[Support]

I have no computer sharing tools installed.
This problem - Diagnostic code: 5A I noticed appeared when I used the program 'Hex Editor Neo'.

=== DongleManager [Infinity] v1.94 [2/14/2024 20:29:37] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000C10B258E4082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): 7063C10B
Firmware version: 0160.02
Box/Dongle misconfiguration
Diagnostic code: 5A
"UK Edition" status: Off
Last launched Application: 0030 v.0160
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0160
=> Options:
- Infinity-Box/Dongle [CM2]

Run Infinity DongleManager - https://infinity-box.com/?r=5 and update Dongle firmware

[zarko6019]

Áfter successful update Dongle firmware
the problem with '' Diagnostic code: 5A '' се коригира
и сега е '' OK

Thank you

[zarko6019]

=== DongleManager [Infinity] v1.94 [2/19/2024 12:04:43] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000C10B258E4082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): 7063C10B
Firmware version: 0160.02
Box/Dongle misconfiguration
Diagnostic code: 66
"UK Edition" status: Off
Last launched Application: 0030 v.0160
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0160
=> Options:
- Infinity-Box/Dongle [CM2]

[Support]

=== DongleManager [Infinity] v1.94 [2/19/2024 12:04:43] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000C10B258E4082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): 7063C10B
Firmware version: 0160.02
Box/Dongle misconfiguration
Diagnostic code: 66
"UK Edition" status: Off
Last launched Application: 0030 v.0160
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0160
=> Options:
- Infinity-Box/Dongle [CM2]

Your dongle was damaged with sharing tool, probably it was eltima or virtualhere.
How to fix https://infinity-box.com/?r=100203