HELP..CANT ACCESS TO SUPPORT AREA

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002D69E7CC
Posts: 9
Joined: 28 Nov 2020, 14:36

HELP..CANT ACCESS TO SUPPORT AREA

Post by 002D69E7CC »

Good Day please help me to access support area...when i click to drivers, software, firmware it only open a demo access in a rectangle..TIA

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002D69E7CC
Posts: 9
Joined: 28 Nov 2020, 14:36

Re: HELP..CANT ACCESS TO SUPPORT AREA

Post by 002D69E7CC »

ok now...dont know whY...TY
kamran
Posts: 3
Joined: 03 Dec 2020, 08:02

Re: HELP..CANT ACCESS TO SUPPORT AREA

Post by kamran »

hello sir i got a small problem my cm2 login password showing rong but when i check in iso its showing same but when i try to login its gives me problem even i bought credit yesterday muy cm2 username .006436CF55 please help me i got stress about this i cant use online sp2 thankx
Support
Posts: 4180
Joined: 19 Oct 2011, 20:27
Contact:

Re: HELP..CANT ACCESS TO SUPPORT AREA

Post by Support »

kamran wrote: 03 Dec 2020, 08:08 hello sir i got a small problem my cm2 login password showing rong but when i check in iso its showing same but when i try to login its gives me problem even i bought credit yesterday muy cm2 username .006436CF55 please help me i got stress about this i cant use online sp2 thankx
DongleManager has FACTORY DEFAULT password only !

To reset password click here - https://www.infinity-box.com/support/?r=16&help=1
What is the result ?
kamran
Posts: 3
Joined: 03 Dec 2020, 08:02

Re: HELP..CANT ACCESS TO SUPPORT AREA

Post by kamran »

i check is not doing anything no password reset no username reset but when i check in iso that very same username and password is same
kamran
Posts: 3
Joined: 03 Dec 2020, 08:02

Re: HELP..CANT ACCESS TO SUPPORT AREA

Post by kamran »

please do something and check my dongle
Support
Posts: 4180
Joined: 19 Oct 2011, 20:27
Contact:

Re: HELP..CANT ACCESS TO SUPPORT AREA

Post by Support »

kamran wrote: 07 Dec 2020, 10:42 i check is not doing anything no password reset no username reset but when i check in iso that very same username and password is same
I checked for you, syetm works 100% well without any problem.

go here https://www.infinity-box.com/support/?r=16&help=1
enetr username: 006436CF55
enter your e-mail address

now what ?
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