Infinity Box/Dongle - How to check Support Expiration date
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- Posts: 2
- Joined: 05 Aug 2020, 08:00
Re: Main Infinity Box/Dongle - How to check Support Expiration date
=== DongleManager [Infinity] v1.80 [05.08.2020 10:58:11] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00001B8012B94082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 8B551B80
Firmware version: 0144.02
=== Process started: 05.08.2020 10:58:13 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to https://infinity-box.com/support/?r=2
please solve the problem
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00001B8012B94082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 8B551B80
Firmware version: 0144.02
=== Process started: 05.08.2020 10:58:13 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to https://infinity-box.com/support/?r=2
please solve the problem
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- Posts: 4185
- Joined: 19 Oct 2011, 20:27
- Contact:
Re: Main Infinity Box/Dongle - How to check Support Expiration date
Hello,Sunndozor wrote: ↑05 Aug 2020, 08:09 === DongleManager [Infinity] v1.80 [05.08.2020 10:58:11] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00001B8012B94082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 8B551B80
Firmware version: 0144.02
=== Process started: 05.08.2020 10:58:13 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to https://infinity-box.com/support/?r=2
please solve the problem
To avoid software conflicts in future please do not use "Hexframe" at the same time with Infinity software.
What to do now:
1. Delete fault.bin file from software folder (if you have it there)
2. Install latest Infinity software updates
3. Run DongleManager
4. Update Dongle firmware
Only ONE update try is allowed !
In case of problem DO NOT update card again !
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- Posts: 2
- Joined: 05 Aug 2020, 08:00
Re: Main Infinity Box/Dongle - How to check Support Expiration date
Support wrote: ↑05 Aug 2020, 10:14Hello,Sunndozor wrote: ↑05 Aug 2020, 08:09 === DongleManager [Infinity] v1.80 [05.08.2020 10:58:11] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00001B8012B94082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 8B551B80
Firmware version: 0144.02
=== Process started: 05.08.2020 10:58:13 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to https://infinity-box.com/support/?r=2
please solve the problem
To avoid software conflicts in future please do not use "Hexframe" at the same time with Infinity software.
What to do now:
1. Delete fault.bin file from software folder (if you have it there)
2. Install latest Infinity software updates
3. Run DongleManager
4. Update Dongle firmware
Only ONE update try is allowed !
In case of problem DO NOT update card again !
thank you, problem solved!!
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- Posts: 4
- Joined: 02 Feb 2021, 09:12
Re: Main Infinity Box/Dongle - How to check Support Expiration date
Server answer:[0007] No updates found for your Smart-Card.
Smart-Card has latest firmware version or probably support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17
If it's expired contact to your seller and renew support - https://www.infinity-box.com/buy/
Smart-Card has latest firmware version or probably support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17
If it's expired contact to your seller and renew support - https://www.infinity-box.com/buy/
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- Posts: 4
- Joined: 02 Feb 2021, 09:12
Re: Main Infinity Box/Dongle -
Serial No (S/N): 67DE48A3
Firmware version: 0147.02
=== Process started: 2/2/2021 14:48:50 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card.
Smart-Card has latest firmware version or probably support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17
If it's expired contact to your seller and renew support - https://www.infinity-box.com/buy/
Firmware version: 0147.02
=== Process started: 2/2/2021 14:48:50 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card.
Smart-Card has latest firmware version or probably support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17
If it's expired contact to your seller and renew support - https://www.infinity-box.com/buy/
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- Posts: 4185
- Joined: 19 Oct 2011, 20:27
- Contact:
Re: Main Infinity Box/Dongle -
Your dongle renewed, update and works well. It has latest firmware version.jitu723 wrote: ↑02 Feb 2021, 09:26 Serial No (S/N): 67DE48A3
Firmware version: 0147.02
=== Process started: 2/2/2021 14:48:50 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card.
Smart-Card has latest firmware version or probably support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17
If it's expired contact to your seller and renew support - https://www.infinity-box.com/buy/
Do you have any problem ?
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- Posts: 4
- Joined: 02 Feb 2021, 09:12
Re: Main Infinity Box/Dongle -
Support wrote: ↑02 Feb 2021, 10:14Tokenjitu723 wrote: ↑02 Feb 2021, 09:26 Serial No (S/N): 67DE48A3
Firmware version: 0147.02
=== Process started: 2/2/2021 14:48:50 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card.
Smart-Card has latest firmware version or probably support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17
If it's expired contact to your seller and renew support - https://www.infinity-box.com/buy/
- Type: Infinity-Box/Dongle [CM2]
- Account Status: Active
- Hardware Status: Ok
Services
- Activation 1: (0) Infinity-Box/Dongle [CM2]; S/N: 67DE48A3; Firmware Version: 0147; Registered: 28-Jun-2017; Expired: 04-Dec-2021; Support: Active
- More Services may be active but not listed
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- Posts: 4
- Joined: 02 Feb 2021, 09:12
Re: Main Infinity Box/Dongle - How to check Support Expiration date
[b]Serial Number: 67DE48A3
Username: 0067DE48A3
Token Type: Infinity-Box/Dongle [CM2]
Registered: 2017-06-28
Account Status: Active
Firmware Version: 0147
Hardware Status: Ok[/b]
=== DongleManager [Infinity] v1.81 [2/3/2021 11:26:48] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000048A317B14082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 67DE48A3
Firmware version: 0147.02
=== Process started: 2/3/2021 11:26:49 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card.
Smart-Card has latest firmware version or probably support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17
If it's expired contact to your seller and renew support - https://www.infinity-box.com/buy/
Username: 0067DE48A3
Token Type: Infinity-Box/Dongle [CM2]
Registered: 2017-06-28
Account Status: Active
Firmware Version: 0147
Hardware Status: Ok[/b]
=== DongleManager [Infinity] v1.81 [2/3/2021 11:26:48] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000048A317B14082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 67DE48A3
Firmware version: 0147.02
=== Process started: 2/3/2021 11:26:49 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card.
Smart-Card has latest firmware version or probably support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17
If it's expired contact to your seller and renew support - https://www.infinity-box.com/buy/
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- Posts: 4185
- Joined: 19 Oct 2011, 20:27
- Contact:
Re: Main Infinity Box/Dongle - How to check Support Expiration date
Hello,jitu723 wrote: ↑03 Feb 2021, 06:00 [b]Serial Number: 67DE48A3
Username: 0067DE48A3
Token Type: Infinity-Box/Dongle [CM2]
Registered: 2017-06-28
Account Status: Active
Firmware Version: 0147
Hardware Status: Ok[/b]
=== DongleManager [Infinity] v1.81 [2/3/2021 11:26:48] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000048A317B14082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 67DE48A3
Firmware version: 0147.02
=== Process started: 2/3/2021 11:26:49 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card.
Smart-Card has latest firmware version or probably support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17
If it's expired contact to your seller and renew support - https://www.infinity-box.com/buy/
Your dongle is well working, active and renewed. It has latest firmware version.
You do not need to update dongle firmware for now.
Do you have any problem with the dongle ?
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- Joined: 30 Jun 2021, 17:34
Re: Infinity Box/Dongle - How to check Support Expiration date
how to reset best dongle account email to add new account
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Re: Infinity Box/Dongle - How to check Support Expiration date
any one help me
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- Joined: 30 Jun 2021, 17:34
Re: Infinity Box/Dongle - How to check Support Expiration date
my user name 03960FA465
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Re: Infinity Box/Dongle - How to check Support Expiration date
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- Posts: 1
- Joined: 13 Jul 2021, 20:37
Re: Infinity Box/Dongle - How to check Support Expiration date
Please active for update my dongle more 1 year team
HWID: 0106A68318571292
Box/Dongle found: Infinity [BEST]
Serial No (S/N): EABDA683
Firmware version: 0122.02
"UK Edition" status: On
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0149
- 03: Infinity [BEST] v0122
=> Options:
- Infinity [BEST]
- Infinity [BEST2]
Infinity-Box/Dongle 1 year Updates/Support Renew, Chinese Miracle-2 included
Sucesso
CÓDIGO
COMPLETED
Comentários : EABDA683
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HWID: 0106A68318571292
Box/Dongle found: Infinity [BEST]
Serial No (S/N): EABDA683
Firmware version: 0122.02
"UK Edition" status: On
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0149
- 03: Infinity [BEST] v0122
=> Options:
- Infinity [BEST]
- Infinity [BEST2]
Infinity-Box/Dongle 1 year Updates/Support Renew, Chinese Miracle-2 included
Sucesso
CÓDIGO
COMPLETED
Comentários : EABDA683
Report Post
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- Posts: 4185
- Joined: 19 Oct 2011, 20:27
- Contact:
Re: Infinity Box/Dongle - How to check Support Expiration date
Dear Friend,davidcellnew wrote: ↑13 Jul 2021, 20:38 Please active for update my dongle more 1 year team
HWID: 0106A68318571292
Box/Dongle found: Infinity [BEST]
Serial No (S/N): EABDA683
Firmware version: 0122.02
"UK Edition" status: On
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0149
- 03: Infinity [BEST] v0122
=> Options:
- Infinity [BEST]
- Infinity [BEST2]
Infinity-Box/Dongle 1 year Updates/Support Renew, Chinese Miracle-2 included
Sucesso
CÓDIGO
COMPLETED
Comentários : EABDA683
Report Post
As we can see this dongle renewed up to 2022-Jul-14
Do you have any problem?