How to solve issue with spd unlock

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Support
Posts: 4178
Joined: 19 Oct 2011, 20:27
Contact:

How to solve issue with spd unlock

Post by Support »

Dear Friends,

In case of issue with latest spd devices unlock make security backup, upload file to mega.nz and post link here.
Also you can send file via e-mail https://infinity-box.com/contact/
After that you will get unlocked phone or refund
Ahmedbutt123
Posts: 1
Joined: 12 Oct 2021, 15:22

Re: How to solve issue with spd unlock

Post by Ahmedbutt123 »

Hello. I have jazz digit pro device which is stucking on the logo . which base is sc9820e . when i connect to the computer it says
1. Power off device, wait 10-15 seconds
2. Press and hold BooKey ( 1 : BOTH VOL , 2 : VOL+ , 3 : VOL- )
3. Insert cable in device!

Wait for device ...

Device Connected!
BootVersion : SPRD3
Boot : INF : 0_SC9820E_BASE : SC9820e_eMMC_512MB_RS
Sending Init Boot ...
Boot sent!
Kick FDL ...
>>> ERROR : FDL NOT started!

>>> Error : Fail to boot FDL!
>>> Unsupported device with selected fdl or settings! Change settings!

Reconnect Power/Cable!
Sir i tried all the loaders but facing same prob.
It only format in diag mode but logo still face
1. Power off device, wait 10-15 seconds
2. Not hold any key on device ( OLD devices - 1 : VOL+ , 2 : VOL- )
3. Insert cable in device!

Wait for device ...

Device Connected!
Enter SVC ...
Waiting Device ...
Check SVC ...
SVC : DiagChannel opened!

Boot Done!

SOC GEN : UniSoc ( E-family and Modern )
BuildInfo : sp9820e_2h10ll_oversea-user 4.4.4 KTU84P eng.wuxidell.20210729.170839 release-keys
MemoryInfo : EMMC : 4 GB ; DRAM : 512 MB

Platform Version: MOCORTM_19A_W19.39.5_P2_Debug
Project Version: sharkle_Feature_Phone
BASE Version: FM_BASE_19A_W19.39.5_P2
HW Version: sc9820e_modem
CMP_Time : 05-11-2021 23:11:06

MODEM TAG : MOCORTM_19A_W19.39.5_P2_Debug_FM_BASE_19A_W19.39.5_P2_sc9820e_modem_sharkle_Feature_Phone


PSN1 : Digit4GPro2021050028506

NVMng : SecurityInfo
IMEI[1] : 35751589485
IMEI[2] : 35751589485
WIFIMAC : 00562A32ED9A
BT_MAC : 00551A22EC9A
SEC : SLS:0, SKS:1, SKV:4


Done!
Elapsed: 00:00:20
Support
Posts: 4178
Joined: 19 Oct 2011, 20:27
Contact:

Re: How to solve issue with spd unlock

Post by Support »

Have you flashed this phone?
03E8237F80
Posts: 2
Joined: 22 Nov 2021, 19:53

Re: How to solve issue with spd unlock

Post by 03E8237F80 »

Boot sent!
Kick FLASH FDL ...
FDL : 0x0008
FDL : EMMC_RO : False ; EMMC_PART : True ; EMMC_RPMB_SET : False
FDL : RAW : 0x0002
FDL : FLH : 0x400000
FDL : SEC : RSA auth required!
FDL : Process authentification ...
Server Error : Access denied: {"Message":"Access denied `03E8237F80` auth"}
>>> ERROR : Server process failed!
>>> ERROR : FLASH FDL AUTHENTIFICATION FAILED!

>>> Error : Fail to boot FDL!
>>> Check previous message for more info!

Reconnect Power/Cable!
Support
Posts: 4178
Joined: 19 Oct 2011, 20:27
Contact:

Re: How to solve issue with spd unlock

Post by Support »

03E8237F80 wrote: 19 Jan 2022, 16:30 Boot sent!
Kick FLASH FDL ...
FDL : 0x0008
FDL : EMMC_RO : False ; EMMC_PART : True ; EMMC_RPMB_SET : False
FDL : RAW : 0x0002
FDL : FLH : 0x400000
FDL : SEC : RSA auth required!
FDL : Process authentification ...
Server Error : Access denied: {"Message":"Access denied `03E8237F80` auth"}
>>> ERROR : Server process failed!
>>> ERROR : FLASH FDL AUTHENTIFICATION FAILED!

>>> Error : Fail to boot FDL!
>>> Check previous message for more info!

Reconnect Power/Cable!
You must enter good password

see here how to get password or how to reset password https://infinity-box.com/service/
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