Box/Dongle misconfiguration

Post Reply
Oslaar
Posts: 2
Joined: 28 Aug 2021, 00:24

Box/Dongle misconfiguration

Post by Oslaar »

=== DongleManager [Infinity] v1.87 [27/08/2021 7:04:02 p. m.] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001380100001942
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): 8BEE3801
Firmware version: 0150.02
Box/Dongle misconfiguration
Diagnostic code: 66
"UK Edition" status: Off
Last launched Application: 0030 v.0150
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0150
=> Options:
- Infinity-Box/Dongle [CM2]



=== DongleManager [Infinity] v1.87 [27/08/2021 7:04:26 p. m.] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001380100001942
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 8BEE3801
Firmware version: 0150.02
=== Started: 27/08/2021 7:04:30 p. m. ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
Do you want to report an issue to Support?
No



Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Box/Dongle misconfiguration
Diagnostic code: 66
Username: 008BEE3801
==> Scan C:\Users\Oslaar\Downloads\DongleManager for report.log
==> Scan c:\InfinityBox for report.log
==> Scan c:\Program Files for report.log
==> Scan c:\Program Files (x86) for report.log
Found files: 0
==> Scan C:\Users\Oslaar\Downloads\DongleManager for *.ibin.log
==> Scan c:\InfinityBox for *.ibin.log
==> Scan c:\Program Files for *.ibin.log
==> Scan c:\Program Files (x86) for *.ibin.log
Found files: 0
==> Scan C:\Users\Oslaar\Downloads\DongleManager for fault.bin
==> Scan c:\InfinityBox for fault.bin
==> Scan c:\Program Files for fault.bin
==> Scan c:\Program Files (x86) for fault.bin
Found files: 0
No reports found


Please help me
Support
Posts: 1420
Joined: 19 Oct 2011, 20:27
Contact:

Re: Box/Dongle misconfiguration

Post by Support »

Hello,

- Read this - https://infinity-box.com/legal/eula/
- Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software

Make the next steps ONLY after uninstall usb sharing tool otherwise YOU MAY DAMAGE your dongle!

- Update dongle with Infinity DongleManager.exe
Oslaar
Posts: 2
Joined: 28 Aug 2021, 00:24

Re: Box/Dongle misconfiguration

Post by Oslaar »

Support wrote: 28 Aug 2021, 08:02 Hello,

- Read this - https://infinity-box.com/legal/eula/
- Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software

Make the next steps ONLY after uninstall usb sharing tool otherwise YOU MAY DAMAGE your dongle!

- Update dongle with Infinity DongleManager.exe

Card found : 8BEE3801 , v0150
Infinity-Box Chinese Miracle II : SC/RDA Module [SCR] v1.07

SCRD mode : AUTO
SPRD mode : SC6530 : REV : 0000 : NOR : [ 4MB-8MB ]


Operation : Repair Security Items [ v1.07 ]

----- > Powered On :
1. Power On device
2. Connect USB cable
3. When device show StorageMode : Press '0' button for a 5 second!
----- > Powered Off :
1. Insert USB cable
2. Wait when device show Charge icon
3. When device show StorageMode : Press '0' button for a 5 second!

Wait for device ...


Device not found!
Check cable, connection and drivers!

Reconnect Power/Cable!

Operation : Repair Security [ v1.07 ]

1. Power off device
2. Not hold any key on device!
3. Insert cable and battery in device!

Wait for device ...

Device Connected!
Enter SVC ...
Waiting Device ...
Check SVC ...
SVC : DiagChannel opened!

Boot Done!

SOC GEN : SPRD ( Legacy )
SEC_ID : 5D8FFFFFE66F66DD

SecInfo :
IMEI[1] : 352665082692629
IMEI[2] : 352665082692637
IMEI[3] : 000000000000000
WIFIMAC : FFFFFFFFFFFF
BT_MAC : 4045DACD9C2F

New SecInfo :
IMEI[1] : 352665087476713
IMEI[2] : 352665085452583

NVMng : Security data updated!

Done!
Elapsed: 00:00:23

Reconnect Power/Cable!

Thanks very much my box work again
Post Reply