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Automatic Report & Fix Issue

Posted: 03 Jul 2021, 08:25
by Support
1. Download latest Infinity DongleManager

2. Click to Report & Fix Issue

Image

3. Wait for the answer


Read How to use Infinity CM2 or [BEST] Dongle with network sharing and debugger tools

Re: Automatic Report & Fix Issue

Posted: 07 Feb 2024, 09:03
by yaserberar
smart-card misconfiguration! Contact to support!

Card-Reader Generic EMV Smartcard Reader 1
HWID 0000FB0621344082
BoxDongle found Infinity-BoxDongle [CM2]
Serial No (SN) 1607FB06
Firmware version 0148.02
BoxDongle misconfiguration
Diagnostic code 66
UK Edition status Off
Last launched Application 0030 v.0148

Re: Automatic Report & Fix Issue

Posted: 07 Feb 2024, 15:10
by Support
yaserberar wrote: 07 Feb 2024, 09:03 smart-card misconfiguration! Contact to support!

Card-Reader Generic EMV Smartcard Reader 1
HWID 0000FB0621344082
BoxDongle found Infinity-BoxDongle [CM2]
Serial No (SN) 1607FB06
Firmware version 0148.02
BoxDongle misconfiguration
Diagnostic code 66
UK Edition status Off
Last launched Application 0030 v.0148
Your dongle was damaged with sharing tool, probably it was eltima or virtualhere.
How to fix https://infinity-box.com/?r=100203

Re: Automatic Report & Fix Issue

Posted: 27 Feb 2024, 07:31
by 002CEB147A
Searching...
Box/Dongle misconfiguration
Diagnostic code: 5A
27-02-2024 09:26:02
Username: 002CEB147A
==> Search for "fault.bin" in C:\Users\DONNYSERVICES\Downloads\DongleManager\
==> Search for "fault.bin" in c:\InfinityBox\
==> Search for "fault.bin" in c:\Program Files\
==> Search for "fault.bin" in c:\Program Files (x86)\
Found files: 0
No reports found

Re: Automatic Report & Fix Issue

Posted: 27 Feb 2024, 07:36
by 002CEB147A
"My tool and account are blocked, the serial number of my Box is 002CEB147A."

Re: Automatic Report & Fix Issue

Posted: 27 Feb 2024, 19:07
by Support
002CEB147A wrote: 27 Feb 2024, 07:36 "My tool and account are blocked, the serial number of my Box is 002CEB147A."
How to use Infinity CM2 and [BEST] Dongle with sharing and debug tools - https://infinity-box.com/?r=100174