Automatic Report & Fix Issue

GSMWiki
Posts: 5
Joined: 24 Aug 2021, 13:02

Re: Automatic Report & Fix Issue

Post by GSMWiki »

Hi Team Infinity! Kindly resolve my issues asap. Thanks
Image
https://ibb.co/dgxRvSK
Support
Posts: 1420
Joined: 19 Oct 2011, 20:27
Contact:

Re: Automatic Report & Fix Issue

Post by Support »

GSMWiki wrote: 25 Aug 2021, 08:18 Hi Team Infinity! Kindly resolve my issues asap. Thanks
Image
https://ibb.co/dgxRvSK
Hi,
Open your PC Recycle Bin, restore file fault.bin and make Report process again.
Is it Ok now?
GSMWiki
Posts: 5
Joined: 24 Aug 2021, 13:02

Re: Automatic Report & Fix Issue

Post by GSMWiki »

Dear, i dont have fault.bin file in my recycle bin. its empty
GSMWiki
Posts: 5
Joined: 24 Aug 2021, 13:02

Re: Automatic Report & Fix Issue

Post by GSMWiki »

Do i post my username here. So you can check more details.
Support
Posts: 1420
Joined: 19 Oct 2011, 20:27
Contact:

Re: Automatic Report & Fix Issue

Post by Support »

GSMWiki wrote: 25 Aug 2021, 08:40 Do i post my username here. So you can check more details.
Please in future never delete fault.bin file.
Your friend who told you to delete this file gave you exteremely wrong and bad advice!
File fault.bin has information how to fix your PC well but you deleted that file and you deleted very important information. It is very bad.

What is your Infinity dongle S/N?
GSMWiki
Posts: 5
Joined: 24 Aug 2021, 13:02

Re: Automatic Report & Fix Issue

Post by GSMWiki »

=== DongleManager [Infinity] v1.88 [8/25/2021 1:57:53 PM] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000E6FA21344082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): 4332E6FA
Firmware version: 0149.02
Box/Dongle misconfiguration
Diagnostic code: 70
"UK Edition" status: Off
Last launched Application: 0032 v.0149
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0149
=> Options:
- Infinity-Box/Dongle [CM2]
Support
Posts: 1420
Joined: 19 Oct 2011, 20:27
Contact:

Re: Automatic Report & Fix Issue

Post by Support »

GSMWiki wrote: 25 Aug 2021, 09:00 === DongleManager [Infinity] v1.88 [8/25/2021 1:57:53 PM] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000E6FA21344082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): 4332E6FA
Firmware version: 0149.02
Box/Dongle misconfiguration
Diagnostic code: 70
"UK Edition" status: Off
Last launched Application: 0032 v.0149
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0149
=> Options:
- Infinity-Box/Dongle [CM2]
Reboot PC
Update dongle firmware with Infinity DongleManager after that
GSMWiki
Posts: 5
Joined: 24 Aug 2021, 13:02

Re: Automatic Report & Fix Issue

Post by GSMWiki »

Thank you so much dear for your support. I just updated Dongle Firmware as you said above and now its working fine. I'll be carefull next time. TYSM
Nelplaca
Posts: 8
Joined: 03 Sep 2021, 08:43

Re: Automatic Report & Fix Issue

Post by Nelplaca »

yes i already uninstalled
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