Please help me my cm2 dongel

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nickygsm
Posts: 3
Joined: 24 Feb 2021, 01:37

Please help me my cm2 dongel

Post by nickygsm »

=== DongleManager [Infinity] v1.81 [2/24/2021 9:45:59] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000020EB7CEC4082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): CAA520EB
Firmware version: 0147.02
=== Process started: 2/24/2021 9:46:01 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
Support
Posts: 4178
Joined: 19 Oct 2011, 20:27
Contact:

Re: Please help me my cm2 dongel

Post by Support »

nickygsm wrote: 24 Feb 2021, 01:47 === DongleManager [Infinity] v1.81 [2/24/2021 9:45:59] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000020EB7CEC4082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): CAA520EB
Firmware version: 0147.02
=== Process started: 2/24/2021 9:46:01 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
1. Find file fault.bin

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2. Read Dongle S/N https://www.infinity-box.com/support/?s=7

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3. Send file fault.bin and Dongle S/N text to support https://www.infinity-box.com/contact/

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nickygsm
Posts: 3
Joined: 24 Feb 2021, 01:37

Re: Please help me my cm2 dongel

Post by nickygsm »

no fault.bin sir please help
0070EB3975
Posts: 1
Joined: 26 Feb 2021, 09:08

Re: Please help me my cm2 dongel

Post by 0070EB3975 »

SCR tool not work
Support
Posts: 4178
Joined: 19 Oct 2011, 20:27
Contact:

Re: Please help me my cm2 dongel

Post by Support »

nickygsm wrote: 25 Feb 2021, 11:17 no fault.bin sir please help
Hello,

1. Read this - https://infinity-box.com/legal/eula/

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2. Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software !

3. Update dongle with Infinity DongleManager.exe

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4. Delete fault.bin file (if you have it in CM2 folder)

Image

5. Run Infinity exe
Support
Posts: 4178
Joined: 19 Oct 2011, 20:27
Contact:

Re: Please help me my cm2 dongel

Post by Support »

0070EB3975 wrote: 26 Feb 2021, 09:48 SCR tool not work
Do you see any error message text ?
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