dongle updat problem

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laciagsm
Posts: 2
Joined: 11 Aug 2018, 17:10

dongle updat problem

Post by laciagsm »

=== DongleManager [Infinity] v1.72 [11/08/2018 18:25:29] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 000010C600001942
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 5EB510C6
Firmware version: 0137.02
=== Process started: 11/08/2018 18:25:33 ===
Connecting to server
Connection to server failedSocket Error # 10061
Connection refused.
Support
Posts: 4183
Joined: 19 Oct 2011, 20:27
Contact:

Re: dongle updat problem

Post by Support »

Hi,
Disable your PC antivirus and/or firewall and try again.
usemobile
Posts: 3
Joined: 28 Feb 2019, 07:50

Re: dongle updat problem

Post by usemobile »

=== DongleManager [Infinity] v1.72 [2/28/2019 13:01:52] ===
Box/Dongle type selected: CDMA-Tool
Card-Reader: Gemalto e-gate Smart Card 1
HWID: 000268C900001942
Box/Dongle found: CDMA-Tool
Reading...
Serial No (S/N): 011568C9
Firmware version: 0122.02
=== Process started: 2/28/2019 13:01:57 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
Support
Posts: 4183
Joined: 19 Oct 2011, 20:27
Contact:

Re: dongle updat problem

Post by Support »

usemobile wrote: 28 Feb 2019, 07:59 === DongleManager [Infinity] v1.72 [2/28/2019 13:01:52] ===
Box/Dongle type selected: CDMA-Tool
Card-Reader: Gemalto e-gate Smart Card 1
HWID: 000268C900001942
Box/Dongle found: CDMA-Tool
Reading...
Serial No (S/N): 011568C9
Firmware version: 0122.02
=== Process started: 2/28/2019 13:01:57 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
As I can see this dongle updated well.
Why do you want to update it again ?
Auwal4720
Posts: 3
Joined: 21 Aug 2019, 07:48

Re: dongle updat problem

Post by Auwal4720 »

Please my cm2mt2 cm2sp2 cm2qlm all are not open but other are opened why?
Auwal4720
Posts: 3
Joined: 21 Aug 2019, 07:48

Re: dongle updat problem

Post by Auwal4720 »

Please help me all latest cm2 are not open anly old I am use please
Auwal4720
Posts: 3
Joined: 21 Aug 2019, 07:48

Re: dongle updat problem

Post by Auwal4720 »

Please I can't open cm2sp2
Support
Posts: 4183
Joined: 19 Oct 2011, 20:27
Contact:

Re: dongle updat problem

Post by Support »

Auwal4720 wrote: 21 Aug 2019, 08:20 Please I can't open cm2sp2
Hi,
Do you see any error message text after you run exe ?
032DB88BAC
Posts: 1
Joined: 05 Jun 2020, 16:32

Re: dongle updat problem

Post by 032DB88BAC »

format ur all drive and repartition


ok, 100%
Support
Posts: 4183
Joined: 19 Oct 2011, 20:27
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Re: dongle updat problem

Post by Support »

032DB88BAC wrote: 05 Jun 2020, 16:41 format ur all drive and repartition


ok, 100%
In most cases you DO NOT need to format HDD and re-install Windows. 99.9% of issues can be solved much easier.
0017633A8A
Posts: 5
Joined: 16 Jun 2020, 13:28

Re: dongle updat problem

Post by 0017633A8A »

sir mera koi v setup open nahi ho raha h update wala
dongle manager se update v kiya fir v same problem
Support
Posts: 4183
Joined: 19 Oct 2011, 20:27
Contact:

Re: dongle updat problem

Post by Support »

0017633A8A wrote: 16 Jun 2020, 13:34 sir mera koi v setup open nahi ho raha h update wala
dongle manager se update v kiya fir v same problem
Hello,

It looks like your dongle support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17

If support is expired please contact to your seller and renew support - https://www.infinity-box.com/buy/
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