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Re: Smart-Card - Move Activation from damaged Smart-Card to new Smart-Card

Posted: 25 Jan 2021, 20:35
by 000914A658
=== DongleManager [Infinity] v1.81 [2021-01-25 23:33:57] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000A658217A4082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 0914A658
Firmware version: 0147.02
=== Process started: 2021-01-25 23:33:58 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2

Please Solve me please please i maked todays activation 2years

Re: Smart-Card - Move Activation from damaged Smart-Card to new Smart-Card

Posted: 25 Jan 2021, 20:41
by 000914A658
I MAKED INSTALL NEW SETUP CM2 MT2 2.18

Re: Smart-Card - Move Activation from damaged Smart-Card to new Smart-Card

Posted: 26 Jan 2021, 10:19
by Bnaidu24
=== DongleManager [Infinity] v1.81 [1/26/2021 15:46:25] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000CF3321344082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 3D4FCF33
Firmware version: 0147.02
=== Process started: 1/26/2021 15:46:27 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2

Re: Smart-Card - Move Activation from damaged Smart-Card to new Smart-Card

Posted: 26 Jan 2021, 13:01
by 000914A658
=== DongleManager [Infinity] v1.81 [2021-01-25 23:33:57] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000A658217A4082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 0914A658
Firmware version: 0147.02
=== Process started: 2021-01-25 23:33:58 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2

Please This Problem No Solution Please Transfer 2years Activation My New Serial No (S/N): 1D6CB6E1
Please Please Please
No solution this problem i have infinity best Serial No (S/N): 1D6CB6E1
Old Serial No (S/N): 0914A658 activated 2 years please transfer to Serial No (S/N): 1D6CB6E1
NEW Serial No (S/N): 1D6CB6E1

Re: Smart-Card - Move Activation from damaged Smart-Card to new Smart-Card

Posted: 26 Jan 2021, 16:20
by Support
000914A658 wrote: 25 Jan 2021, 20:35 === DongleManager [Infinity] v1.81 [2021-01-25 23:33:57] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000A658217A4082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 0914A658
Firmware version: 0147.02
=== Process started: 2021-01-25 23:33:58 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2

Please Solve me please please i maked todays activation 2years
Hello,

Please make step-by-step NOW:
- reboot PC
- update dongle with DongleManager
- delete fault.bin file (if any)
Before run Infinity CM2MT2 always close boot-helper installation package !

Re: Smart-Card - Move Activation from damaged Smart-Card to new Smart-Card

Posted: 26 Jan 2021, 16:21
by Support
000914A658 wrote: 25 Jan 2021, 20:41 I MAKED INSTALL NEW SETUP CM2 MT2 2.18
Yes, it is good move !

Re: Smart-Card - Move Activation from damaged Smart-Card to new Smart-Card

Posted: 26 Jan 2021, 16:21
by Support
Bnaidu24 wrote: 26 Jan 2021, 10:19 === DongleManager [Infinity] v1.81 [1/26/2021 15:46:25] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000CF3321344082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 3D4FCF33
Firmware version: 0147.02
=== Process started: 1/26/2021 15:46:27 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
This dongle already fixed and works well !

Re: Smart-Card - Move Activation from damaged Smart-Card to new Smart-Card

Posted: 26 Jan 2021, 16:22
by Support
000914A658 wrote: 26 Jan 2021, 13:01 === DongleManager [Infinity] v1.81 [2021-01-25 23:33:57] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000A658217A4082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 0914A658
Firmware version: 0147.02
=== Process started: 2021-01-25 23:33:58 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2

Please This Problem No Solution Please Transfer 2years Activation My New Serial No (S/N): 1D6CB6E1
Please Please Please
No solution this problem i have infinity best Serial No (S/N): 1D6CB6E1
Old Serial No (S/N): 0914A658 activated 2 years please transfer to Serial No (S/N): 1D6CB6E1
NEW Serial No (S/N): 1D6CB6E1
Hello,

Please make step-by-step NOW:
- reboot PC
- update dongle with DongleManager
- delete fault.bin file (if any)

Before run Infinity CM2MT2 always close boot-helper installation package !

Re: Smart-Card - Move Activation from damaged Smart-Card to new Smart-Card

Posted: 29 Apr 2021, 08:47
by Azizbek7771
Old smart card type
(S/N): C3E044A7
New smart card type
Serial (s/n) B6A7ABC5 but it bougth it with cm2 activation only

Re: Smart-Card - Move Activation from damaged Smart-Card to new Smart-Card

Posted: 29 Apr 2021, 10:18
by Azizbek7771
Azizbek7771 wrote: 29 Apr 2021, 08:47 Old smart card type
(S/N): C3E044A7
New smart card type
Serial (s/n) B6A7ABC5 but it bougth it with full activation

Re: Smart-Card - Move Activation from damaged Smart-Card to new Smart-Card

Posted: 29 Apr 2021, 18:38
by Support
Azizbek7771 wrote: 29 Apr 2021, 08:47 Old smart card type
(S/N): C3E044A7
New smart card type
Serial (s/n) B6A7ABC5 but it bougth it with cm2 activation only
You got an answer already at other forum

Re: Smart-Card - Move Activation from damaged Smart-Card to new Smart-Card

Posted: 21 May 2021, 15:39
by zohaibmunna333
=== DongleManager [Infinity] v1.81 [5/20/2021 23:16:15] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00001F5E21F34082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 41BA1F5E
Firmware version: 0147.02
=== Process started: 5/20/2021 23:16:16 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2a plz need heip

Re: Smart-Card - Move Activation from damaged Smart-Card to new Smart-Card

Posted: 27 May 2021, 21:16
by Support
zohaibmunna333 wrote: 21 May 2021, 15:39 === DongleManager [Infinity] v1.81 [5/20/2021 23:16:15] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00001F5E21F34082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 41BA1F5E
Firmware version: 0147.02
=== Process started: 5/20/2021 23:16:16 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2a plz need heip
Hello,

1. Read this - https://infinity-box.com/legal/eula/

Image

2. Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software.

3. Update dongle with Infinity DongleManager.exe

Image

4. Delete fault.bin file (if you have it in CM2 folder)

Image

5. Run Infinity exe

Re: Smart-Card - Move Activation from damaged Smart-Card to new Smart-Card

Posted: 13 Jun 2021, 08:43
by Support
kahilan wrote: 09 Jun 2021, 14:53 Serial No (S/N): 3520C825
Firmware version: 0140.02
Hello,

Your dongle free support perod expired 2020-Mar-30
How to check - https://infinity-box.com/doc/?r=17

You can use previous software verions unlimited but if you want to use latest software updates you should renew support.

How to renew support and use latest Infinity [CM2] software:

1. If you have credits at your IOS account:
- Sign In to your IOS account - https://infinity-box.com/service/
- Go to `Products` menu
- Select `Infinity support renew 1 year`
- Enter your dongle Serial Number

2. If you do not have credits at your IOS account:
- Contact to any seller https://infinity-box.com/buy/ and renew [CM2] support for 1 or 2 years.
- Send your dongle Serial Number to seller

Re: Smart-Card - Move Activation from damaged Smart-Card to new Smart-Card

Posted: 22 Jun 2021, 18:29
by Sera
Hello
Please transfer my activation . Best and infinity dongle
old damaged card sn : A489C86D
new smart card sn : 46F08952
Thanks in advanced