Support wrote: ↑05 Aug 2020, 10:14Hello,Sunndozor wrote: ↑05 Aug 2020, 08:09 === DongleManager [Infinity] v1.80 [05.08.2020 10:58:11] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 8B551B80
Firmware version: 0144.02
=== Process started: 05.08.2020 10:58:13 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: Dongle identification data damaged.
Contact to https://infinity-box.com/support/?r=2
please solve the problem
To avoid software conflicts in future please do not use "Hexframe" at the same time with Infinity software.
What to do now:
1. Delete fault.bin file from software folder (if you have it there)
2. Install latest Infinity software updates
3. Run DongleManager
4. Update Dongle firmware
Only ONE update try is allowed !
In case of problem DO NOT update card again !
thank you, problem solved!!